community
Marcus On Selling
Your interview with Stanley Marcus (Face-to-Face, June) was outstanding. Mr. Marcus hit the nail on the head when describing the standardization of most retail markets. I, for one, am desperate to find unique, quality products in a store where service reigns supreme. Most of the sales-people I find in the department stores I shop in know little or nothing of the products they are "selling," and often don't care whether you are a satisfied customer. Maybe America's retailers will heeed Mr. Marcus's advice and return to quality products and a commitment to consumers.
ADVERTISEMENT
FROM OUR PARTNERS
Select Services
- Forced to pay more?
- Salesforce costs up to 65% more than Microsoft Dynamics CRM. Compare.
- Collaborate in the cloud with Office, Exchange, SharePoint and Lync videoconferencing.
- Begin your free trial at Microsoft.com/office365
- Get on the same page
- Show and tell by sharing your screen instantly at join.me. Free.
- Shred No-Handed!
- Hands Free Shredding From Swingline Lets You Do More Productive Things!
- Winning new customers?
- SMB experts share their secrets at PersonallyPB.com/smb
- Turn Fans into Customers
- Social Campaigns from Constant Contact. Sign up now - it's free!
