Tony Hsieh: 'Hiring Mistakes Cost Zappos.com $100 Million'

Tony Hsieh describes exactly how he set up Zappos.com's hiring process to avoid bad hiring decisions.
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Last updated: Nov 16, 2012

ALLISON FASS | Staff Writer | Deputy Editor, Inc.com

Allison Fass is deputy editor of Inc.com. A longtime business journalist at Forbes and The New York Times, she has also held roles in venture capital and innovation at Hearst Interactive Media and digital strategy at a start-up consultancy.




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