| Inc.com staff
Nov 16, 2012

Tony Hsieh: 'Hiring Mistakes Cost Zappos.com $100 Million'

Tony Hsieh describes exactly how he set up Zappos.com's hiring process to avoid bad hiring decisions.

 

Allison Fass is deputy editor of Inc.com. A longtime business journalist at Forbes and The New York Times, Fass has also held roles in venture capital and innovation at Hearst Interactive Media and digital strategy at a start-up consultancy. @alliefass