Tony Hsieh: 'Hiring Mistakes Cost Zappos.com $100 Million'
BY Allison Fass
Tony Hsieh describes exactly how he set up Zappos.com's hiring process to avoid bad hiring decisions.
Last updated: Nov 16, 2012
ALLISON FASS is deputy editor of Inc.com. A longtime business journalist at Forbes and The New York Times, she has also held roles in venture capital and innovation at Hearst Interactive Media and digital strategy at a start-up consultancy. @alliefass