How to Master E-Commerce Pricing

When it comes to e-commerce, there are plenty of opportunities to outplay the competition. Here's how to start.
By Arthur Klebanoff | May 9, 2012

One of the beauties of e-commerce is the wide range of pricing options. A sale price can last for an hour, a day or a month. Within the same line of items, prices can vary widely and change constantly. There is no doubt that pricing, particularly when accompanied by promotion, has multiplier effects on e-tailer unit sales.

The unknown: The specific effects of all the different combinations you can try. But you can’t experience the profit if you don’t step up to the plate. Here's how to start experimenting:

1. Suggesting your price 

The big-box e-tailer will want to set the lowest possible price to the consumer, consistent with making some money for itself. This starts with the digital list price. As a smaller company, you will want to suggest a list price somewhat lower than the pricing of comparable items by the leaders in the field.  

2. Terms of sale

The next issue is terms of sale-; what does the e-tailer pay the vendor per sale? Giants-;the big companies-;usually try to benefit themselves at least in the short term with terms of sale. E-tailers want the maximum amount of flexibility in discounting using their internal algorithm pricing software. Smaller companies are well advised to give e-tailers the discounting flexibility they need-; and make a point of doing so.  

3. The critical issues

The final and perhaps most crucial issue is sale pricing tied to merchandising. E-tailers offer a wide variety of programs, which on their face seem to involve extremely steep discounts. Large established players often refuse to participate since the pricing structure violates some self-held idea of pricing perceptions. This leaves the field to innovative smaller companies, which are well advised to participate in any and all site promotions and evaluate after the fact whether the gain in sales justifies the temporary slash in price.

In electronic books, RosettaBooks has:

The results suggest loosely that a two-thirds price cut that requires three times the unit sale to break even often has unit sales results of ten, 20, 30 and 50 times.

Some promotions break even or fail to earn back the price inducement. But by “just saying yes,” RosettaBooks has accelerated its revenue growth dramatically and improved its relationship with both e-tailers and authors and agents. You can too.