Feel as if you spend all day on the phone? Join the club. A recent survey by the American Management Association found that the majority of small-company CEOs spend one to three hours a day on calls. Jim Iversen knows the feeling. The general manager of W& H Systems, a $38-million integrator of material-handling systems in Carlstadt, N.J., says he often spends several hours a day on the phone. "To get anything done," Iversen says, he usually comes in around 6:30 a.m. and frequently stays past 5. To escape the barrage of calls, he works at home every Monday but calls in every hour to check his voice mail.
Source: Survey of 282 CEOs whose companies have revenues of less than $50 million, by the American Management Association, New York City, February 1997. Note: Some answers do not add up to 100% because of rounding.
PHONE HABITS OF CEOS
How much time do you spend on the phone daily?
Less than one hour
One to three hours
Three to five hours
More than five hours
What's your policy on how soon you return phone calls?