Are Your Employees Wasting Time?

 

Looking for an excuse to dump the company fax machine in favor of fax/modem software? Saving employee time may be the answer.

At Roddy Temporary Services, a $2.3-million temp agency in Ann Arbor, Mich., employees fax information among three offices and to about 20 customers. On any given day, says CEO Philip Roddy, each of his nine employees spends a total of one hour at the fax machine. And Roddy's situation is far from unique.

In fact, most employees spend 30 minutes a day at the fax machine, according to a survey of 200 small companies by Impulse Research, in Culver City, Calif. Each person spends about 24 minutes a day at the photocopier, and printing takes up 21 minutes. The companies surveyed averaged nine employees each, of which four visited printers, faxes, and copiers about nine times daily--an average of 75 minutes total. That's a staff total of 25 person-hours a week, or the equivalent of a part-time employee.

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