Anatomy of a Start-Up, Part 1: The Climb Begins

 

In mid-October Richard L. Thompson, 44, and Lawrence G. Braitman, 40, co-founders of Flycast Communications, a Web-based advertising firm, flew from San Francisco and Princeton, N.J., to Austin, Texas. They were scheduled to meet Arie P. Schinnar, 52, an associate professor at Wharton, who was flying in from Philadelphia to join them at a conference about business incubators. When the proceedings began, however, the men realized that attending the conference was likely to be a waste of time: One session, for example, debated how often incubators should replace their carpets. So Braitman, Schinnar, and Thompson -- together with Thompson's fiancée Rhona Rogers -- spent the next two days holding their own conference, an exercise that proved to be much more productive.

By the time they were done, a new business was born. Braitman, Schinnar, and Thompson decided to form E*Entity, a company they define as a so-called business accelerator. E*Entity plans to help entrepreneurs launch Internet ventures by providing them with services that might include seed capital, support in advertising, public relations, access to strategic partners, management talent, and possibly even offices. While Braitman, Schinnar, and Thompson are still discussing the exact mix of services, they know one thing: E*Entity will help entrepreneurs get their companies off the launching pad into the market -- and fast.

Says Thompson: "In the past, it took a year or more after conception for a company to get its first round of funding, and if it did not run into difficulties, it could go public in five to seven years. Today, if it wants to gain market leadership, it must do this in a land grab in six to nine months. Our accelerator will bridge that gap."

Entrepreneurs form companies to fill a market need, and Braitman, Schinnar, and Thompson are no different. They believe that E*Entity meets at least two needs.

First, as the Internet phenomenon has burst upon corporate America, the past couple of years have seen a tidal wave of capital flood the investment market for e-commerce start-ups. Venture funds that would have traditionally waited for a company to become established before investing in them have begun to fund businesses at very early stages of growth. As a result, e-commerce entrepreneurs who in the past might have had to turn to family and friends for seed capital can now approach venture funds, which will pony up cash if they like a start-up dot-com's business model and management.

"We now have new kinds of venture capital enterprises, which we call business accelerators, which are bridging the huge gap in valuation between start-up and market entry," says Braitman. This creates a need for companies like E*Entity, which can do their own due diligence and find promising deals for potential investors. As Schinnar adds, "We have a situation where flows of business ideas and new venture money are accelerating. The venture capital community, which is still a cottage industry, cannot handle this volume. Funds are under pressure to spend less time [looking into deals] because they have to move things along. This creates a vast opportunity for market entry and innovation."

Second, speed has become a critical competitive factor in the Internet economy. Example: Epinions, an Internet start-up in Mountain View, Calif., assembled its core management team, got $8 million in venture funding, wrote a marketing plan, hired 31 employees, and launched its web site within 12 weeks -- a story that The New York Times magazine reported in a profile titled "Instant Company."

If that pace increasingly represents reality, and if entrepreneurs who want to gain market leadership are merely months away from their closest rivals, a company like E*Entity can add value by helping make things happen faster. Thompson says he and his partners will do just that. How? By simultaneously setting in motion value creation processes -- such as finding a reputable law firm, ad agency, PR agency, and most important, a strategic partner with the right customers -- that might otherwise have happened sequentially.

While E*Entity is looking for start-up firms, it is itself a start-up firm -- and its formation offers an unusual opportunity. As the creation of two self-described "dirty-nailed entrepreneurs" and an academic with a taste for theory, it offers rich glimpses of the processes involved in bringing a new company to life. Over the coming months, E*Entity will face huge challenges as it seeks to define its vision, find customers, and create an identity in a volatile and savagely competitive market. Knowledge@Wharton and inc.com will follow E*Entity as it confronts these challenges and report on its experience.

For now, the first and biggest challenge that E*Entity faces is defining itself. Braitman, Schinnar, and Thompson have been asking themselves a host of questions: What services should E*Entity offer the entrepreneurs it wants to serve? Should it provide them with office facilities? If so, where? Should it provide other services that have greater impact and add more value? What would be most central to the needs of E*Entity's clients? "We are looking at what some of the potential companies we want to work with will need and what their desires are," says Braitman. Braitman, Schinnar, and Thompson have different perspectives on these issues, shaped in part by the different backgrounds and varied paths that have brought them together.

Braitman, who holds a bachelor's degree in psychology from Franklin and Marshall College and a J.D. degree from Georgetown Law School, during the early 1990s worked as a partner in the business and tax departments of Saul, Ewing, Remick & Saul, a Philadelphia law firm. He later also worked for the law firm of Prickett, Jones, Elliott, Kristol & Schnee. In 1996, Braitman helped Thompson found Flycast Communications. Thompson, who has a bachelor's degree in psychology from the University of California at Santa Cruz, worked for Octel Communications before joining Wharton to get an MBA degree. Thompson and Braitman wrote the business plan for Flycast Communications over pizza and beer on the University of Pennsylvania campus in the winter of 1996.

Flycast Communications delivers web-based advertising. Using its network, the company combines unsold advertising at more than 1,400 web sites to offer advertisers a large audience of web users. Thompson was initially Flycast's CEO and CFO, and Braitman was its vice president of marketing. Later the company was restructured, and Thompson became vice president of client services while Braitman became vice president of business development. Flycast's revenues increased from $2.5 million in the quarter ended Sept. 30, 1998, to $12.5 million in the quarter ended Sept. 30, 1999.

Between these two dates, a significant event intervened. The company went public on May 4, raising $74.4 million through its initial public offering. Thompson and Braitman owned substantial minority stakes in the company.

Four months later, Flycast Communications crossed another major milestone: CMGI, based in Andover, Mass., which owns some 50 Internet companies including Alta Vista and Adsmart, bought Flycast in September in a stock-for-stock deal worth a reported $740 million.

"With the acquisition of Flycast, CMGI again strengthens its position to offer a full-service, end-to-end solution for both advertisers and web publishers," said David Wetherell, CEO of CMGI, announcing the merger. For both Thompson and Braitman, however, the closing of the Flycast door signified the opening of a new one.

"The question for us was, what do we do after Flycast?" says Thompson. "As we reflected back, we realized the part of the process [of building Flycast] that we really loved was the early stage -- when we were creating something from nothing. We wanted to focus on that the next time around, and we also wanted a mechanism for getting out of companies when they were no longer a good fit for us. Our real objective was to be serial entrepreneurs who could help Internet companies get launched and established. Our desire was to be always involved with young, start-up companies."

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