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Undiscovered Country

 

Sunpoint Products Inc., in Lawrence, Mass., a maker of cleaning products, has been using every bit of packaging real estate to establish and extend its brand. Sunpoint CEO Brooks O'Kane covers the back of his bottle labels with interactive screeds. One suggests that customers pop by the company's HQ for Ping-Pong. Another shows an embarrassing picture of O'Kane's childhood friend and prompts customers to send E-mail to the poor fellow to tease him. He says the ploy bemuses customers and differentiates him from the corporate types he competes with.

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    • Mike Hofman

    Mike Hofman was previously editor of Inc.com and a deputy editor at Inc. magazine, which he joined in 1996. The site was nominated for a National Magazine Award for Digital Media in 2010, and was named the best business website by Folio Magazine. In 2006, Hofman was part of a team of writers nominated for a Webby Award for best business blog. He lives in New York City.


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