Hot Tip: Employee Communication
Autobytel.com CEO Mark Lorimer wanted to give all his employees a chance to speak out on policies that affected their jobs. His solution: a "Wag the Dog" committee. Six employees at a time serve for six months each, with Lorimer holding a permanent seat. Wag the Dog hears presentations from other departments, such as accounting and HR. Committee feedback on those presentations has resulted in policy changes. Mostly, though, the committee has improved the way higher-ups communicate with employees, Lorimer says. Workers like it because it gives them face time with the CEO. Managers like it because it lets them know what the employees want.