Company Attributes

How Companies Differentiate Themselves:

• 69% said the quality of their product or service
• 57% said their customer service
• 38% said the breadth of their product or service offering

Top Three Factors Contributing Most to Growth:

• 66% - Exceptional products or services


• 58% - Sound business strategy
• 53% - High-quality employees

Top Three Factors Currently Limiting Growth:

• 43% - Recruiting qualified employees
• 30% - Access to capital
• 24% - Building a corporate infrastructure

Top 3 Customers:

• 31% - Small/Mid-Sized Companies
• 24% - Government
• 24% - Fortune 1000 companies

Source of Revenue:

• 44% of revenue was from National sales
• Local sales made up 35% of revenue
• 17% of sales were Regional
• International sales constituted 3% of revenue

More Inner City 100 Numbers:

• The Numbers Expanded
• Sector and Industry
• Location
• Company Attributes
• Workforce
• Wages & Benefits
• Finance & Banking
• Economic Outlook
• CEO Profile
• Inner City 100 Hall of Fame