Taking a Page from Science Fiction
Sci-fi writer Cory Doctorow on thinking out of the box. Read story
Alessandra Bianchi
Taking a Page from Science Fiction
Sci-fi writer Cory Doctorow on thinking out of the box. Read story
Upstarts: Serving Nonprofits
It's a new age for philanthropy: people have more to give, so charities have more to do. A new group of start-ups is ready to help nonprofits become more pro... Read story
Upstarts: Online Learning
A lot of smart people are betting a lot of smart money on Internet learning ventures. Will these online education start-ups go to the head of the class? Plus... Read story
Upstarts: ASPs
Say good-bye to software as we know it and hello to ASP start-ups. Read story
Upstarts: ASPs
Say good-bye to software as we know it and hello to ASP start-ups. Read story
Upstarts: Convenience Cuisine
Not sure where your next meal is coming from? Try the Web. A look at why several Internet start-ups are hoping online shoppers will turn to the Web to satisf... Read story
Upstarts: Convenience Cuisine
Not sure where your next meal is coming from? Try the Web. A look at why several Internet start-ups are hoping online shoppers will turn to the Web to satisf... Read story
Luddites Strike Back
Attention, citizens of the World Wide Web: the backlash has begun. In a business climate in which URLs are as commonplace as phone numbers, the latest com... Read story
IT Takes the Cake
When Ron Ben-Israel, owner of Ron Ben-Israel Cakes, decided he wanted faster Internet access, he chose a new digital-modem service that's both faster and che... Read story
Without You I'm Nothing
Tom King, CEO of Jo's Candies, sells almost exclusively to huge companies like Starbucks and Borders. He offers four rules for doing business with giants who... Read story
Hot Tip: Communicating With Employees
An open-door policy sounds like a great management idea--until the reality of a busy day intrudes. "I want to be available and accessible, but I really ha... Read story
Hot Tip: Competitive Hiring
In a tight labor market, it pays to consider where résumés come from. Consider a passing comment that came with a curriculu... Read story
Damage Control
Like many businesses, Professional Exhibits & Graphics, in Sunnyvale, Calif., sends its customers follow-up letters that include customer survey response ... Read story
Upstarts: New-Biz Watch
A look at start-up Orosi LLC, a manufacturer of helmets for white-water kayakers; advertising campaigns built around kayaking imagery; and why adventure spor... Read story
Lines of Fire
An automated call center can improve customer service and analyze how calls translate into sales. Here's how to turn the telephone into your most important s... Read story
Techniques: Microcases
How two companies solved problems with technology. Topics include developing a system for managing pet kennels and off-the-shelf software for tracking invent... Read story
What Can I Do to Improve Customer Service?
One possibility: start before customers have even used your product or service. At the Little Nell Hotel, in Aspen, Colo., concierges routinely telephone ... Read story
DNA-Like Toy Inspires Brand Creation
Start-up toy company Primordial, LLC, created a specific brand image for its Lego-like construction toy by selling only through upscale specialty retailers. Read story
Techniques: Microcases
How three companies solved problems with technology. Topics include administering benefits, bad debts and late payments, and inefficient employee scheduling. Read story
Where Are They Now?
What happens to a company after reaching number one on the Inc. 500? Find out the current status of the past 14 top-spot holders. Read story
"My Name Is Dave, and I'm a Growthaholic"
David Pitassi, former CEO of the 1993 number one Inc. 500 company, Drypers Corp., describes the inescapable allure of running a fast-growing . Read story
No Experience Required
By surrounding herself with experts, can this business owner write a success story with her obscure tea drink? Read story
Something for Nothing
These days we hear a lot about give-aways, but is it wise to give products away? A guide to when freebies make sense. Read story
Medical-Food Start-up Offers Tasty Treatments
An overview of a hot start-up that's marketing good-tasting foods designed to help treat chronic medical conditions. Read story
Should Netscape Control the Web
This article details the problems that users may face as companies stuggle to control the Web browser industry. Read story
Mission Improbable
The story of how a CEO taught her staff of career government-contract engineers to compete as entrepreneurs. Read story
Cybermarketing: On-line Chic -- A Web-Page Makeover
A look at how a fashion designer evolved its Web site through a hit-or-miss approach and what it has learned. Read story
Benchmark: What Are You Doing on the Web?
A sampling of entrepreneurs that shows most businesspeople on the Web are not joyriding. Read story
What's Love Got to Do with It?
With no business plan and little money a young publisher launched a music magazine. Read story
Innovation: The Ultimate Frequent Flier
A quick look at how a skiing resort is using high-tech gadgets to support its frequent-skier program. Read story
Q
A CEO answers some questions about how his company is using the Internet and the World Wide Web. Read story
Benchmark: Wired Women
Some data from a recent survey of women business owners and how they are using computers. Read story
Q
A software architect answers questions for business people who are interested in working with software consultants. Read story
Business for Sale: Maine Interior-Furnishing Retail/Manufacturer
An overview of a business offered for sale, including the price and pros and cons of the purchase. Read story
The Character-Revealing Handwriting Analysis
A CEO explains how he turned to graphology to predict how new hires will work out, and details some of the results. Read story
Digitized Dentistry
An overview of a new product that allows dentists to chart a person's mouth with the help of technology. Read story
Breaking Away
The CEO of a spin-off discusses the opportunities and dangers of spinning off a business from a major parent company. Read story
The Matchmaker
A look at how a catalog retailer and his start-up provides customers with hard-to-find batteries. Read story
The Strictly Business Flextime Request Form
Good form designed to process flextime requests. Read story
