Alice Osborn


Online Advertising through Social Media

By Alice Osborn |  Jan 1, 2009

Social media presents an opportunity for advertisers. But it’s been difficult for advertisers to measure ad effectiveness when the social media audience is...  Read story

Publishing an Effective HTML Newsletter

By Alice Osborn |  Dec 1, 2008

Creating an HTML Newsletter is vital for small businesses to keep in touch with clients and potential clients these days. Here's how to find templates, third...  Read story

Texting on the Company Tech

By Alice Osborn |  Dec 1, 2008

As texting becomes more popular so do compliance issues regarding what can and cannot be sent via text by people in business. Is there liability for text mes...  Read story

Has the Greening of IT Gone Too Far?

By Alice Osborn |  Nov 1, 2008

When companies go green, how do the cost savings measure up against server agility? What should companies be aware of when vendors want to sell them energy-e...  Read story

Negotiating Virtualization Software Use

By Alice Osborn |  Oct 1, 2008

Virtualization rewrites traditional software compliancy. There are different ways that software vendors are trying to figure out how companies should pay and...  Read story

Use IT Asset Management for Software Compliance

By Alice Osborn |  Sep 1, 2008

A recent study found that the majority of the IT professionals surveyed weren’t sure if their software is in compliance with licensing requirements. IT ass...  Read story

Free and Open Source Software Licensing

By Alice Osborn |  Aug 1, 2008

What are the liability issues involved with using free and open source software (FOSS)? Here's a guide to copyrights, choosing a license, trademark registrat...  Read story

Play Hardball Over Software Licenses

By Alice Osborn |  Jul 1, 2008

In the age of software-as-a-service and all sorts of free or open source options, IT managers can stand to be tougher negotiators with software vendors. Here...  Read story

The Software License Police

By Alice Osborn |  Jun 1, 2008

Think once you've paid for your software that you can do whatever you want with it? Think again. Your business also needs to be compliant with warranties and...  Read story

Avoid Costly Networking Mistakes

By Alice Osborn |  May 1, 2008

Selecting the right networking hardware products and connectivity options is essential to ensuring that your IT systems can grow with your business. Should y...  Read story

Are Managed Services Right for You?

By Alice Osborn |  Apr 1, 2008

Small and mid-sized businesses are outsourcing a variety of services these days, including voice, e-mail, and network services. If your business is supportin...  Read story

Seven Reasons to Host Business E-mail

By Alice Osborn |  Jan 1, 2008

Businesses are moving away from simply adding more e-mail servers as they grow and opting to host e-mail with a managed service provider. Some reasons includ...  Read story

Buy Web Apps? Webware Lets You D-I-Y

By Alice Osborn |  Dec 1, 2007

A growing number of small businesses do-it-themselves when it comes to Web applications. Python, Coghead, and even Microsoft have developed tools to allow ev...  Read story

Time to Accept Contactless Payments?

By Alice Osborn |  Dec 1, 2007

Large chains the likes of Exxon Mobil, Arby's, CVS, and other top retailers now accept contactless payments. But should small and mid-sized retailers also sp...  Read story