Likeable founder Dave Kerpen personally responds to thousands of Tweets, emails, and messages every day. Crazy, or genius? Read story
Allison Fass is deputy editor of Inc.com. A longtime business journalist at Forbes and The New York Times, Fass has also held roles in venture capital and innovation at Hearst Interactive Media and digital strategy at a start-up consultancy. A graduate of Duke, Fass earned an MBA from Columbia where she was also a Knight-Bagehot fellow. @alliefass
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