Donna Carpenter


Importing

Importers that do a significant amount of business abroad know that very often, foreign vendors won't begin to fill orders without a letter of credit from...  Read story

Managing People;

Employee absenteeism costs companies millions of dollars every year in lost productivity and/or increased overtime costs, but ask a manager to quantify th...  Read story

Exporting;

The strong dollar may be good news for Americans buying cashmere sweaters in London, but for most U.S. exporters trying to compete in foreign markets, it ...  Read story

Taxes;

Last January, 36-year-old Ron Berger of Portland, Ore., was asked by his accountant to make a choice: Maintain a daily mileage log or surrender the keys t...  Read story

Telephone Auditing;

There are," notes A. J. LaBonte, "two utilities people don't like -- the power company and the telephone company." LaBonte has chosen to take on one...  Read story