Donna Fenn


Benefits: Get Ready for Elder Care

Two managers explain how their companies set up and offered senior care insurance to employees.  Read story

Performance Reviews: Covering Your Assets

Documentation of employee reviews is a key way to protect a company, explains a manager in this short piece.  Read story

ISO 9000: The Inside Advantage

A company's use of ISO 9000 as a way to establish work procedures and standards is examined.  Read story

Communication: Keep Employees Informed

A trucking firm's CEO tells briefly of an audio-tape program his company uses to keep communication lines open.  Read story

Teams: Service Teams That Work

A program that uses teams of employees to tackle issues like marketing and quality.  Read story

Benefits: 401(k) Educations

A 401(k) expert suggests tips on how to legally communicate to employees information about your plan.  Read story

Benchmark: Communicating 401(k) Information

Graphs displaying information on how various small businesses communicate 401(k) information to employees.  Read story

Read On: 'Working Wisdom'

A review of the Robert Aubrey and Paul Cohen book, Working Wisdom: Timeless Skills and Vanguard Strategies.  Read story

The New Dog-Eat-Dog Nonprofit

The profile of a non-profit educational camp for at-risk kids and how it learned to compete for corporate funding.  Read story

Change Masters: Homegrown Employees

Three senior executives discuss how they hire and were hired, and how they meet the demands of their company.  Read story

Diversity: More Than Just Affirmative Action

A look at a CEO who learned his company's affirmative action program was inadequate, and how he corrected it.  Read story

Family Business: Granting Stock -- Kind Of

A plan that allows a family-owned company to offer stock to select personnel while retaining family control.  Read story

Benchmark: Sources of Conflict in Family Businesses

Three graphs that display the hottest issues of contention between generations in long-term family businesses.  Read story

Workplace: Out to Lunch

An overview of a program that pays for employees' lunches in order to promote communication and performance.  Read story

Resumes: Read Between the Lines

Four chief executives of growing companies share some of the more inventive screens they apply to resumes.  Read story

Reading Groups: The Book Stops Here

An HR expert tells how her company has started voluntary reading groups to explore new team-building techniques.  Read story

Accounting: Plan Ahead with Allowance Accounts

This offers a look at how a CEO set up allowance accounts to account for large, predictable expenses each month.  Read story

Long Hours for Long Weekends

The results are positive for a company who gives employees every other Friday off.  Read story

Healthy Workers Cost Less

Creating incentives to keep workers healthy so that health insurance will cost less.  Read story

ADR as Part of the Culture

One company creates a dispute resolution program to avoid potential lawsuits.  Read story

How Companies Use Arbitration

Benchmark chart illustrating how arbitration can be a cost-effective way to stay out of court.  Read story

Staying Out of Court

Advice and resources on using alternative dispute resolution (ADR) to settle employee disputes out of court.  Read story

Check My References-Please!

A company encourages prospective hires to check the business's references.  Read story

Who's Holding the Cards?

A company shares the profits with employees who help out newcomers.  Read story

Time Off for Kid Stuff

Some states are requiring employers to give parents time off to attend school events.  Read story

An Alternative to Drug Testing

Two companies develop innovative alternatives to drug testing.  Read story

Work-Injury Costs

Chart illustrating the cost of work-related injuries and deaths.  Read story

Build Self-Esteem

Tips from one company owner on building the self-esteem of your workers.  Read story

Make It Part of the Routine

A company that has made in-house training part of its corporate culture.  Read story

What You Don't Know Can Hurt You

Book that gives employers the facts about managing employees and the law.  Read story

Be Sure You Do Your Homework

Advice about using an employee leasing firm.  Read story

Managing Health-Care Costs

Chart illustrating how small and midsize companies reduce their health-care costs.  Read story

Promoting: Getting the Right Fit

A short article about a senior manager who is using an organizational psychologist to help with promotions.  Read story

Benefits: Time Off You Can Bank On

An overview of a company's time-off policy that allows employees to control how and when they take time off.  Read story

Benchmark: Managing Paid Time Off

Two graphs displaying information about companies that are using paid-time-off banks.  Read story

Workplace Theft: Preventing Employee Pilferage

Some tips to protect your company from employee theft, including a book on checking workers' backgrounds.  Read story

Regulation: Your Own FMLA Policy

Tips on how to comply with the Family and Medical Leave Act, as well as some publications on the topic.  Read story

Benchmark: Employee Participation

Some data showing that over 80% of fast-growth companies have instituted employee-participation plans.  Read story

Are Your Kids Good Enough to Run Your Business?

Even if you've never considered your company a family business, that question could be very important.  Read story

Pass It On

The story of one company founder who tried to leave her company in her children's hands.  Read story