Ellen Neuborne


Making Your (Power) Point

Presentations don't have to be a bore. Here are six new ways to liven them up.  Read story

Making Your (Power) Point

Presentations don't have to be a bore. Here are six new ways to liven them up.  Read story

Playing Defense

Most businesses think of marketing in terms of brand building and capturing new markets. But a smart defensive strategy can be crucial to fending off attacks...  Read story

Playing Defense

Most businesses think of marketing in terms of brand building and capturing new markets. But a smart defensive strategy can be crucial to fending off attacks...  Read story

May I Help You?

New live-chat software helps Web merchants convert browsers into buyers.  Read story

May I Help You?

New live-chat software helps Web merchants convert browsers into buyers.  Read story

The Skinny on Survey Software

Want to know what consumers think? Put down the comment cards and poll them online instead.  Read story

The Survey Says...

Want to know what consumers think? Put down the comment cards and poll them online instead.  Read story

The Skinny on Survey Software

Want to know what consumers think? Put down the comment cards and poll them online instead.  Read story

The Survey Says...

Want to know what consumers think? Put down the comment cards and poll them online instead.  Read story

A Second Act for CRM

Customer relationship management software is back -- and worth another look. Really.  Read story

A Second Act for CRM

Customer relationship management software is back -- and worth another look. Really.  Read story

Ready for Your Product's Close-up?

The rules of product placement are changing. Here's how to land a starring role for your firm.  Read story

Case Study

Stung by slow sales, Zippo turns to brand extensions.  Read story

Dude, Where's My Ad?

In a world increasingly cluttered with ads, your best shot at grabbing customers' attention might be targeting them in their cars.  Read story

Taming the Beast

Affiliate marketing is inexpensive and effective--provided you keep your affiliates on a short leash.  Read story

Taming the Beast

Affiliate marketing is inexpensive and effective--provided you keep your affiliates on a short leash.  Read story

Telemarketing After "Do Not Call"

With millions of Americans against them, are telemarketers throwing in the towel or developing new tactics? Guess.  Read story

Finding the Right Keyword

Marketing via search engines like Yahoo and Google isn't as easy or cheap as it used to be. But it's still a great way to get the word out, if you're smart a...  Read story

Caught in the Crossfire

Marketers who rely on e-mail are getting zapped by aggressive new spam filters. To circumvent them, some companies are going retro, others super techno.  Read story