TECHTOWN  

Erik Sherman


Why the Best Product Doesn't Always Win

Entrepreneurs often think only the best product will let them succeed. But sometimes 'best' isn't what your customers really want.  Read story

Note to Tech Start-ups: Cool Products Aren’t Enough

A hot mobile app that gets attention does not a company make. A better way: Build what people want and find a way to make it pay.  Read story

4 Ways Big Data Can Trick You

Analyzing heaps of data can give you an edge... or make you fall flat on your face. It all depends on how you use the results.  Read story

Google’s Search Changes: Should You Care?

Google's adding more semantic features to its search engine. Here's a reality check on what it might mean for your business.  Read story

4 Principles Apple's Chief Designer Lives By

Jonathan Ive opens up about what makes Apple's design process work. Here's how to make it work at your company too.  Read story

Make Social Commerce Work: 7 Tips

Can you use Facebook and Twitter to sell? Maybe--but it's going to take some experimentation. Here are some ideas to try.  Read story

Facebook vs. Twitter: Old-School Business Models Still Rule

A new Gawker report shows Twitter lagging far behind Facebook in revenue. If the numbers are accurate, they show big trouble.  Read story

Advertising Overload: Are You Guilty?

New research on just how many marketing messages it takes to completely turn off a customer.  Read story

Have Tech Start-ups Lost Their Sense of Fun?

Google & Apple innovate to win--fun has little to do with it. But more whimsy is exactly what young start-ups need.  Read story

How Limbaugh's Gaffe Tainted Unwitting Brands

What if your brand was sucked into a controversy it had nothing to do with? Here's how it happens.  Read story

Facebook Mobile Ads: Don't Believe the Hype

Why you should think twice about an advertising scheme coming from a company that's about to IPO.  Read story

Is Your Social Media Marketing a Turn Off?

Turns out, the line between promoting your brand and cyber-stalking your customers is thinner than you think.  Read story

Fewer Unemployed Execs Want to Be Entrepreneurs

Out-of-work executives and managers prefer the corporate world to entrepreneurship. It's not great news for the economy--but it might be for you.  Read story

Sizing Up the Company on the Other End of the Deal

What if you were negotiating with Apple and didn't know it? Large companies can mask their identities. Here's how to uncover them.  Read story

It’s Time to Shutter Your Facebook Shop

So much for so-called f-commerce. Four reasons why Facebook users aren't buying.  Read story

Hourly Wages? There’s a Lawsuit for That

Chances are, you lack the expertise and tools to navigate the intricate details. Here's how your business might be at risk.  Read story

Why You’re Doing Customer Research All Wrong

Somewhere along the line between brainstorming and testing new ideas in the marketplace, your research is failing. Here's why.  Read story

How Not to Become 'Shark' Bait

'Shark Tank' contestant Megan Cummins learned the hard way what can happen to investor promises. Five ways to make sure it doesn't happen to you.  Read story

5 Ways to Deal With Pushy Tech Vendors

Microsoft, Best Buy, and other tech giants are coming for you, armed with their best sales pitches. Get ready to negotiate.  Read story

Why the World Drinks Espresso

How did coffee go from a cheap commodity to a gourmet drink? You have this man (and several other innovators) to thank.  Read story

How the Super Bowl Shortchanged the Web

Streaming the Super Bowl was smart. Turning it into a second-tier version of the event? Not so much.  Read story

Competing Against Apple's iPad: Crazy or Brilliant?

Most would say you'd have to be crazy. But this Chinese gadgetmaker proves being crazy can make you $100 million a year.  Read story

6 Lessons that Facebook’s IPO Can Teach Entrepreneurs

Few IPOs will be of the size of Facebook's. But the company's path to going public can teach any entrepreneur how to better navigate her own road to getting ...  Read story

Why Your Crowdfunded Campaign Tanked

You launched your idea on Kickstarter... but the crowds (and their wallets) never came. Here's what you did wrong.  Read story

Behavioral Marketing: 4 Huge Myths

For starters, you don't always get what you pay for -- even on data-rich sites like Facebook.  Read story

What Facebook Users Like: 6 Secrets

The social network officially crunched the data. Here's what Facebook users like -- and how to make it work for your brand.  Read story

10 Lies Never to Tell Investors

All the confidence in the world won't convince a VC these statements are true. Here's why these 10 fibs hurt you -- and what to say instead.  Read story

5 Tips: How to Recover When Your Tech Tools Fail

Sometimes the Web services you rely on crash... or get taken down by the feds (sorry, Megaupload.com!). Be ready before it happens to you.  Read story

Outsourcing Don'ts Learned From Apple

The company's latest supplier responsibility report is out. And it's something every entrepreneur wanting to outsource should read.  Read story

How Google’s Search Changes Affect Your SEO

If you're not on Google+ yet, now you can't ignore it. It just threw a huge monkey wrench in your SEO strategy.  Read story

Do You Have a Privacy Problem?

Google, Facebook, and others have made consumers particularly sensitive about their privacy online. That means you need to be sensitive about it too.  Read story

New from CES: A 3D Printer for the Masses?

Makerbot debuts it's first 3D printer for consumers. Here's why entrepreneurs should pay attention.  Read story

Post Office Delays: How to Avoid a Cash Flow Crunch

Changes coming soon to the U.S. Postal Service will slow payments from your clients. Take steps to minimize the impact now.  Read story

Why Positive Thinking Is a Trap

Here's why being too positive-- and ignoring constructive negative criticism from employees-- can be bad for business.  Read story

Are Facebook Fans Really Helping Your Brand?

New research shows that a large Facebook fanbase isn't necessarily key to growing a brand.  Read story

How to Test Your Marketing: 5 Tips from YouSendIt

YouSendIt shows how testing your marketing, offers, and pricing can radically improve your business results. Five tips on making it work for you.  Read story

Why You Might Be a Prime Target for Cyber Criminals

Hackers stole credit card data from 200 businesses over three years and racked up $3 million in bogus charges. Don't think it can't happen to you.  Read story

How IdeaPaint Makes B2B Marketing Fun

Who says marketing to other businesses must be dull? Here's how one small company shakes things up.  Read story

Behind the Scenes of an Overhyped Launch

Mobeam, a start-up partnering with P&G on digital coupon scanning technology, made a big announcement. Maybe a little too big, in fact.  Read story

How to Counter-attack Those Big Box Web Deals

Amazon has an app to lure customers out of your stores. EBay's offering incentives to shop online. It's time to fight back -- with a counterintuitive strategy.  Read story