Erin Kim


Customer Service Tricks for Small Business

From Amazon to Lego to Zappos, plenty of big corporations have won kudos for their personal touch. Here's how you can steal their best ideas.  Read story

Enve: Faster, Lighter, Stronger Cycling Wheels

Inc. 5000 Applicant of the Week Enve Composites uses carbon fiber to make light-weight, durable wheels and parts for the world's best bikes.  Read story

Best Industries 2012: Full-Service Restaurants | 6 Hot Trends in Eating Out

What's sizzling on diners' plates this year? The National Restaurant Association put together a list after surveying almost 1,800 of the country's best chefs...  View slideshow

Recipe for Restaurant Success: Locally Sourced Foods

Trendy San Francisco restaurant flour + water has droves of foodies lining up for locally sourced and hyperlocal cuisine.  Read story

Business Opportunities in Full-Service Restaurants

The restaurant industry will employ 12.9 million people this year, representing 10% of the total U.S. workforce, and making it one of the best industries for...  Read story

Cashing In on the Multigenerational Housing Niche

Linda Gridley, founder of building and remodeling firm The Gridley Company, didn't understand the nightmare of housing multiple generations until her mom mov...  Read story

Business Opportunities in Residential Construction

There are big opportunities in residential housing development, where revenues are projected to rise an average 10.4% annually for the next five years.  Read story

How I Found a Niche to Grow My Company

Inc. 5000 Applicant of the Week EC Hispanic Media found a perfect niche audience for its portfolio of media platforms. Here's how.  Read story

Best Industries 2012: Residential Construction | 5 Trends in Green Homebuilding

Eco-friendly construction materials are poised for major growth as the residential construction industry rebounds. Take a look at the range of business oppor...  View slideshow

From eBay Store to a $24 million Business

Inc. 5000 Applicant of the Week Nasty Gal transformed from a vintage clothing store on eBay into an international fashion website.  Read story

How My Business Idea Grew Into a Social Mission

Inc. 5000 Applicant of the Week Sure Prep Learning is taking it's tutoring services global and expanding help for underserved communities.  Read story