SALES SOURCE  

Geoffrey James writes one the world's most-visited business blogs, the award winning "Sales Source" column on Inc.com. To get column updates, sign up for his weekly "insider" newsletter or follow his @Sales_Source Twitter feed. His new book Business Without the Bullsh*t will be released by Grand Central Publishing in early 2014. @Sales_Source
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Become a Great Negotiator: 5 Steps

The trick to achieving a "win-win" is to collaborate rather than compete.  Read story

How to Cope with a Sales Slump

Sales slumps are like bad weather; keep your head down and soldier on.  Read story

9 Silly Mistakes That Marketers Make

If you want your marketing to increase sales, don't make these all-too-common blunders.  Read story

How to Torpedo a Competitor

If another vendor has gotten to the account first, you'll need to play a defensive game.  Read story

The Most Important Sales Skill of All

Here is a four step process to hone your ability to successfully sell anything to anyone.  Read story

Sometimes Yes! Means Maybe...

Don't assume that getting a top executive on board means that you've closed the deal.  Read story

IBM's Hilariously Awful Tablet Ad

If you're going to advertise on a tablet app, fit your message to the medium.  Read story

9 Core Beliefs of Truly Horrible Bosses

The worst managers have a fundamentally broken understanding of workplace, company, and team dynamics. Don't make these mistakes.  Read story

Why Consultative Selling Doesn't Work

Forget becoming a trusted adviser. Customers want a manager not a consultant.  Read story

4 Keys to Customer Loyalty

Customer satisfaction is a joke. It's customer loyalty that's the real challenge.  Read story

Top 10 Motivational Books of All Time

Every business library should include at least one of these gems.  Read story

2 Words That Drive Bosses Crazy

Here's how to transform an endless complaint into a workable plan of action.  Read story

How to Revive a Cold Opportunity

Even if you've dropped the ball, you can still win the game. Here's how to reheat a cold lead.  Read story

How to Evaluate a Market Strategy

These seven characteristics of market strategies actually generate sales.  Read story

How to Pump Yourself Up to Win

Treat the important moments at work as if you were an Olympic athlete.  Read story

Why Fear Motivates More Than Opportunity

Sad to say, scaring customers is sometimes more effective than inspiring them.  Read story

How to Write a Convincing E-mail

Follow this simple, six-step system to ensure your e-mails get the job done.  Read story

How to Easily Double Your Sales

Making a few tweaks to your sales behavior can make a huge difference in your sales revenue.  Read story

16 Rules for Business Texting

Texting is the new email so best you learn how to do right.  Read story

11 Easy Ways to Be Healthier at Work

Try these simple tweaks to your workday to help you get and stay healthy.  Read story

How to Play Clean Office Politics

Here is a simple four-step process to ensure that the right decision gets made.  Read story

5 Sales Setbacks That Are Actually Good News

What seems like a disaster is actually the best news you've heard all day.  Read story

3 Words That Create Instant Credibility

Being a know-it-all is a great way to make people question your common sense.  Read story

How to Use Graphics in Your Presentation

Here are five easy rules for when and how to put graphics in your presentations.  Read story

17 Ways to Be Happier at Work

It's not difficult to experience more joy at work. You just need to know the rules.  Read story

How to Have a Meaningful Conversation

Here are four simple ways to ensure that every business conversation is productive.  Read story

The New Rules for Marketing

What works today is the exact opposite of what worked a decade ago.  Read story

Yahoo Take Notice: 5 Workers Who Can Ruin Your Day

Yahoo's Marissa Mayer is wrong. Telecommuting prevents co-workers from wasting time and energy.  Read story

Top 10 "How to Sell" Books of All Time

These classic sales books should be in every business library.  Read story

Selling in the Post-Internet Age

The Internet has utterly transformed the way that companies buy and sell.  Read story

Train Your Brain to Be Optimistic

Optimism isn't always automatic. Sometimes you must create it for yourself.  Read story

Would You Get Naked With a Customer?

In some cultures, getting naked with customers is just part of doing business.  Read story

4 Ways That Employees Manipulate Bosses

Use these tactics to thwart four common dirty tricks that employees play on their bosses.  Read story

5 Ways to Tame Your Email Beast

These five methods and applications can get the email monkey off your back.  Read story

13 Habits of Extraordinary Bosses

Extraordinary bosses use these habits to bring out the extraordinary in those around them.  Read story

World's Dumbest Rebrand?

There have been some dreadful rebrandings in the past, but this one takes the cake.  Read story

15 Questions That Win New Customers

Work these questions into your customer conversations, and you'll find out everything you need to know.  Read story

6 Secret Customer Needs

Customers will seldom tell you what's really important to them, but new research reveals their base desires.  Read story

How LinkedIn Is Beating Facebook

By every meaningful metric, LinkedIn is kicking Facebook's butt.  Read story

Work is Good. Spread the Word.

Let's create a vast tide of workplace optimism to make the world a better place.  Read story