SALES SOURCE  

Geoffrey James writes one the world's most-visited business blogs, the award winning "Sales Source" column on Inc.com. To get column updates, sign up for his weekly "insider" newsletter or follow his @Sales_Source Twitter feed. His new book Business Without the Bullsh*t will be released by Grand Central Publishing in early 2014. @Sales_Source
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14 Ways to Qualify a Sales Lead

These simple questions help you figure out whether you're talking with a real customer or a lookee-loo.  Read story

10 Dumbest Salary Review Comments

Some bosses say the darnedest things during yearly performance reviews.  Read story

Lies Customers Tell That Will Help You Sell

Customers lie because they secretly hope that you'll sell them something.  Read story

The 99% Success Formula

Every success formula ever written or published boils down to these seven steps.  Read story

3 Reasons Most Presentations Fail

Make your sales presentations more compelling and interesting.  Read story

6 Surprising Secrets of Truly Great Bosses

The very best managers do the exact opposite of what the average manager does.  Read story

10 Success Rules Your Mom Taught You

Your mother knew you wanted to be successful, so she taught you these timeless rules.  Read story

World's Worst Management Fads

These seven timeless but useless strategies pop up with annoying regularity.  Read story

How Entrepreneurs Can Reduce Stress

Small business owners can restore their health and sanity with these four easy stress-reduction methods.  Read story

Top 10 Personal Finance Books of All Time

These ten books have ten different (and powerful) approaches to accumulating personal wealth.  Read story

10 Things Every Customer Wants

Surprisingly, the best price and best value is at the bottom of the customer's priority list. See what's at the top.  Read story

8 Customers You Should Avoid

These irritating customers are usually more bother than they're worth.  Read story

Cold Calling Can Be Fun

This simple process will help you turn cold calling from a chore into a pleasure.  Read story

Inbound Marketing Is No Panacea

Inbound marketing is a tool in your toolkit rather than a replacement for traditional sales and marketing.  Read story

5 Basic Principles of Selling

The essence of what I've learned in over a decade of writing about sales.  Read story

Best Career Advice: Learn How to Sell

If you really want to succeed, learn to sell yourself, your ideas, and your products.  Read story

How to Write a Sales E-mail

First time e-mails to potential customers must be short and make it easy to move to the next step.  Read story

12 Rules for Great Customer Meetings

Here's how to have a face-to-face customer meeting that moves an opportunity to the next step.  Read story

How to Find New Customers

The inimitable Brian Tracy explains how to find the kind of customer who's most likely to buy from you.  Read story

19 Things Every Salesperson Should Know

The essence of sales success distilled into a single, short list.  Read story

Create Your Personal Brand: 8 Steps

Take control of your online presence to create a memorable personal brand.  Read story

The Danger of Positive Thinking

Positive thinking is a powerful tool but only if you use it in the right way.  Read story

Warning: Customers Don't Trust Leaders

Less than a fifth of your customers believe business leaders can or should be trusted.  Read story

The Hail-Mary Pass Called Microsoft "Blue"

Microsoft's new "Blue" strategy: Is Redmond simply doubling down on a failed strategy?  Read story

Perfection is a Low Standard

Perfectionists always fail but there is a better way.  Read story

10 Eye-Opening Books Every Entrepreneur Should Read

These books reveal the truth of how organizations really work, and it's not pretty.  Read story

8 Pitfalls on the Path to Success

Avoid these eight "traps," and your long-term success is assured.  Read story

5 Ways to Keep Tabs on Customers

Here's how to find out what's really happening inside your customer's business.  Read story

3 Profit-Killing Beliefs About Selling

If your beliefs about selling are broken, your company will fail, sooner rather than later.  Read story

Rule No. 1: Get to the Point

If you've got something to say, say it in as few words as possible.  Read story

How to Sound Confident (Even if You're Not)

Give your great ideas the verbal boost they deserve with these six tips.  Read story

The Deepest Source of Motivation

Forget the carrot and stick. Motivation and innovation come from a desire to help.  Read story

Become a Great Negotiator: 5 Steps

The trick to achieving a "win-win" is to collaborate rather than compete.  Read story

How to Cope with a Sales Slump

Sales slumps are like bad weather; keep your head down and soldier on.  Read story

9 Silly Mistakes That Marketers Make

If you want your marketing to increase sales, don't make these all-too-common blunders.  Read story

How to Torpedo a Competitor

If another vendor has gotten to the account first, you'll need to play a defensive game.  Read story

The Most Important Sales Skill of All

Here is a four step process to hone your ability to successfully sell anything to anyone.  Read story

Sometimes Yes! Means Maybe...

Don't assume that getting a top executive on board means that you've closed the deal.  Read story

IBM's Hilariously Awful Tablet Ad

If you're going to advertise on a tablet app, fit your message to the medium.  Read story

9 Core Beliefs of Truly Horrible Bosses

The worst managers have a fundamentally broken understanding of workplace, company, and team dynamics. Don't make these mistakes.  Read story