These simple questions help you figure out whether you're talking with a real customer or a lookee-loo. Read story
Geoffrey James writes one the world's most-visited business blogs, the award winning "Sales Source" column on Inc.com. To get column updates, sign up for his weekly "insider" newsletter or follow his @Sales_Source Twitter feed. His new book Business Without the Bullsh*t will be released by Grand Central Publishing in early 2014. @Sales_Source
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These books reveal the truth of how organizations really work, and it's not pretty. Read story
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