SWIM WITH THE SHARKS  

Harvey Mackay, author of The Mackay MBA of Selling in the Real World, is founder and chairman of the MackayMitchell Envelope Company. He has written six New York Times bestsellers, including the #1 Swim With the Sharks Without Being Eaten Alive. His website is www.harveymackay.com@HarveyMackay


12 Business Tips to Steal From Santa

Sound like a bizarre source for advice? Think about it: He spreads good will, gets his work done on time, and he's a great judge of character.  Read story

6 Ways to Delegate More Effectively

For the sake of your company (and your sanity), at some point, you're going to need to let go. Here's how smart owners delegate work effectively.  Read story

10 Tricks to Get the Creative Juices Flowing

Amateurs wait for inspiration to strike. The pros know how to cultivate creativity on an ongoing basis.  Read story

9 Life Lessons for Every Entrepreneur

Here's a set of simple rules to live and work by--from a very unexpected source.  Read story

How Not to Get Burned in a Handshake Deal

It's simple: Don't do those kinds of deals. Here's how to get them in writing to avoid disagreements later.  Read story

2 Little Words to Close More Sales

Are your prospects ready to buy? Eliminate the surprise factor and find out well before the close. Here's how.  Read story

Find Your Employees' Hidden Talents

You might have a superstar on your payroll and not even know it.  Read story

Deliver on Deadline Every Time: 6 Tips

Don't let your project slide off the rails before it even starts. Keep your team on track and on time with these tips.  Read story

6 Keys to Building a Service Culture

If you don't take care of your customers, someone else will. Start by taking these six steps.  Read story

Success is a Marathon

The key to success is sometimes just the willingness to put one foot in front of the other one more time. Here's how I do it.  Read story

Why I Love Employees Who Ask 'Why'

Conventional wisdom says they're a pain. In reality, they are doing you a huge favor.  Read story

The Un-Cool Virtue That Defines Entrepreneurs

Between a great start-up concept and a great business lies a virtue no one much talks about any more. Do you have it?  Read story

Why Ego is Your Worst Enemy

Great entrepreneurs succeed because they're willing to do every job, ask every dumb question, and--above all--admit they can't do it alone.  Read story

4 Rules For an Effective 'Thank You'

They are the two most powerful words a leader can use. Don't waste them.  Read story

How (and When) to Give Advice

Great leaders reserve their advice for the people and situations in which it will do the most good. And they never forget one key secret.  Read story

The Golden Rule of Networking: Don't Keep Score

This is the only way to win at networking: Always offer to help. Never expect anything in return.  Read story

The Best Way to Keep Your Team Focused

To keep myself and my employees focused, I follow a simple rule I learned from the great football coach Don Shula.  Read story

How to Change Your Company's Direction

These days, if you can't lead your company through rapid, continual change, you can't lead.  Read story

How to Accomplish the Impossible

Genius sometimes just means not realizing that something is impossible.  Read story

Have You Earned Your High Opinion of Yourself?

Self-esteem is a loaded word these days. But when you're the boss, it's actually a sign of mental health.  Read story

66 Things You Should Know About Your Customer

To prove they know their customers, all my salespeople must answer 66 questions about them. None are about which products they buy.  Read story

7 Tricks for Successful Employee Workshops

Your workforce is your most valuable asset. Here's how to leverage their expertise to keep your company growing.  Read story

Your Business Attitude is a Choice. I Choose Optimism.

Optimists outperform pessimists on the job by as much as 50 percent. Which do you choose to be?  Read story

Why You Can Never Stop Perfecting Your Business

The most successful owners, like the best athletes, know there's no reaching the top. There's only working harder and learning faster than the next guy.  Read story

The Single Best Way to Build Customer Loyalty

To create customers loyal enough to stand in line for you, start by earning the loyalty of your employees. And there's only one way to do that.  Read story

6 Ways to Conquer the Fear of Rejection

The going price for any worthwhile win is 10 setbacks. If you can handle that failure rate, you have what it takes to succeed.  Read story

How to Tell if You’re an Arrogant Boss

You? Come across as arrogant? Well, your employees certainly aren't going to tell you, so here's what to look for.  Read story

All My Employees Are in Sales

Everyone at my company understands that the next sale begins when the customer says yes, and making that sale is part of their job.  Read story

The Only Ethics Guide You'll Ever Need

You can resolve any ethics dilemma you face by running through this series of questions�"and only one of them really matters.  Read story