Inc. staff


When Less Is More

Retailer test-sells a smaller number of new products in order to avoid an unsalable inventory.  Read story

What it Really Costs Employers

A chart showing the average hourly employer costs for employee compensation by major industry groups.  Read story

Open Communications

CEO suggests regular meetings with lending institutions to keep apace with the bank's portfolio.  Read story

Sign of the Times

Paranoia sells: new catalog markets spy products to individuals.  Read story

Secondhand Knowledge

A marketing research service that lists studies on U.S. and foreign markets.  Read story

Is There A Lawyer In The House?

Lawyers who serve a company both as legal counselor and as business advisor may get mired in a gray area.  Read story

Personalized Wisdom

One CEO's system for summarizing information gleaned from books on business.  Read story

Here Come The Judges

One company's employee-review process includes peer and client review.  Read story

And the Prize Is . . .

Different types of awards given to recognize achievement and the percentage of companies using a particular award.  Read story

Technocrats

Some quick facts about the percentage of fast-growth companies accessing databases and using e-mail.  Read story

Spell It Out

Companies must provide full descriptions of benefits to employees in order to remain tax exempt under Section 89k.  Read story

The Friendliest Skies

Buying an airplane for business trips is an attractive, yet costly travel option.  Read story

Keeping Councel

Some of the different types of counseling companies offer and the percentage of companies offering such services.  Read story

A Prescription For Saving Money

Control the costs of medical insurance by self-insuring the prescription-drug portion of your insurance plan.  Read story

Letters

Not So Hard To Swallow I loved John Case's review of Tom Peters's new book, Thriving on Chaos ("Hard to Swallow," Required Reading, Nove...  Read story

Take Me To Your Leader

Biographies of corporate leaders have long been a staple of the business bookshelf. But when you ask a handful of today's best-known management theoretici...  Read story

Four Pros Nominate Their Personal Favorites

Stock-market turmoil. Skyrocketing deficits. Fears for the future. OK, economists of the world, what one book would you recommend for understanding -- or ...  Read story

On Gold

No, not a sequel by Joseph Heller, but a compendium of absorbing observations of the rare metal by people who seem to know what they are talking about -- ...  Read story

Playing The Takeover Market

Playing The Takeover Market , By Judith H. Mcquown. Seaview, 1633 Broadway, New York, Ny 10019; 228 Pp., $14.95. A guide to making money b...  Read story

Life For Less

James D. Schwartz sees an innovative way to cut the costs of insurance policies: "no-load" life insurance.  Read story

The Smart Way To Sell Out

A careful sales strategy can help you get the most money for your business with the least amount of trouble.  Read story

Why You Need Debt To Grow

Managers of small companies sometimes wonder why a successful company with an unbroken record of profits is short of cash. But, in fact, growth in sales ...  Read story

Wouldn't You Like To Know How High The Prime's Going?

Nobody can really forecast interest rates, but this book shows how to make your guesses accurate.  Read story

Mail

This month's letters to the editor.  Read story

Happy Ending

Not all audits lead to misery.  Read story

A New Way to Find Small Businesses

Amazon's A9 Yellow Pages provide small companies with a new way to be found on the Internet.  Read story

How to Provide Customer Self-Service Online

If you plan to process orders and transactions on your small business's website, then you had better be prepared to field customer service questions onlineâ€...  Read story

How to Use Technology to Improve Customer Service

More companies are using technology to handle customer service in an efficient and cost-effective way. Here's how you can use data management and analytics a...  Read story

Conducting Online Market Research: Tips and Tools

How to use online market research tools, including search techniques, tips, and tools for using the Internet for researching your competition and market.  Read story

Most Likely to Succeed

Generation Y is getting an early start.  Read story

Cutting Overtime

Survey: Six techniques for cutting overtime and the percentage of managers and workers who found them effective.  Read story