Meeting on the Web: Which Tools to Use?
Which collaboration tool should your business turn to for meetings on the Web? And what’s the difference between a webinar, webcast, and Web conference? Ho... Read story
Jean Thilmany
Software to Help Catch a Thief
Anti-fraud software -- which can be purchased or hosted offsite -- can help deter online theft by analyzing transactions over the Web to verify authenticity. Read story
Switch Blade: Migrating to Blade Servers
Small-scale blade servers can dramatically slash small business energy and cabling costs and cut server space. But is your small business ready for the switch? Read story
Software to Manage Customers: CRM vs. CEM
What is the difference between customer experience management (CEM) and customer relationship management (CRM)? Which would work better at your company? Shou... Read story
Training Your Talent Online
Many small and mid-sized businesses simply don't have the resources to hire staff to fully train new employees. Web-based job and ethics training modules mig... Read story
Best Web Conferencing Tools for Your Buck
Web conferencing has become essential in the age of higher travel costs, lower budgets, and online collaboration. Here's how to use Web conferencing tools to... Read story
Enterprise Resource Planning: Do You Need It?
Many vendors now offer ERP services for the small business. But does your small business need one? Here's how to decide if your business may benefit. Read story
Software-as-a-Service Vs. Managed Services
What's the difference between SaaS and the managed service concept? And how can you decide which is best for your business? Read story
SOS: Safely Outsource Storage
Instead of buying or building on-site storage, backup, and recovery systems, many businesses are opting to outsource to manage storage service providers. Her... Read story
Watchful Eyes: Outsourcing Video Surveillance
Video surveillance does more than monitor cash registers. With specialized software, in-store cameras can stream video to a private site, where images can be... Read story
