OWNER'S MANUAL  

Jeff Haden learned much of what he knows about business and technology as he worked his way up in the manufacturing industry from forklift driver to manager of a 250-employee book plant. Everything else he picks up from ghostwriting books for some of the smartest innovators and leaders he knows in business. He has written more than 30 non-fiction books, including four Business and Investing titles that reached #1 on Amazon's bestseller list. He'd tell you which ones, but then he'd have to kill you. @jeff_haden


Easy Ways to Up Your Social Media Game

Sprout Social CEO Justyn Howard explains what it takes to truly engage customers--and build better relationships via social media.  Read story

4 Ways to Get a New Employee Off to the Perfect Start

That interview you had right before you made the job offer? It's not enough. Here are four things you must do on a new hire's first day.  Read story

9 Habits of People Who Build Extraordinary Relationships

The most extraordinary professional relationships are built by ordinary actions like these.  Read story

A Job Listing Should Be Like a Love Letter

You're not looking for generic employees. So why are you writing generic job listings?  Read story

An App to Bring the Supply Chain into the 21st Century

It's a simple idea: a 3D search tool for industrial parts. But it could have huge implications for a process that has been costly, inefficient, and opaque.  Read story

Why Going 'Green' Won't Be Optional in the Future

The Honest Company co-founder Christopher Gavigan explains why cleaner, greener products won't be a competitive edge--they'll be the cost of entry soon.  Read story

The Secret to Getting More (and Better) Sleep

What if you could make better decisions, remember more, and get more done? It's possible, but you need more sleep. Here's how to get it.  Read story

8 Most Common Complaints About the Boss

What are you doing that really drives your employees crazy? You might want to give this list a close read.  Read story

Most Contentious 4-Letter Words in the Office?

Try bringing up these two words at your next meeting: One of the most surprising--and polarizing--debates may ensue.  Read story

8 Promises You Should Make Every Day

Make a difference--at work, in your personal life, and in the lives of others. Say these vows to yourself daily--and then follow through.  Read story

The Stuff Strong Relationships Are Made Of

The best way to get help is to give it. But there's one other step that's just as crucial to building strong working relationships.  Read story

Google's 10 Best Mobile Apps

Ten apps you should be using--or, at the very least, learning from.  Read story

8 Business Principles That Never Go Out of Style

Want trendy, flavor-of-the-month management ideas? You won't find 'em on this list.  Read story

Best Way to Start, Well, Anything

The road to success starts with asking--and answering--one simple question.  Read story

14 Revealing Interview Questions

Smart entrepreneurs from a variety of industries share the interview questions that tell them everything they need to know about a candidate.  Read story

Unexpected Key to This Start-up's Success: Southwest Airlines

In Confirmation.com's early days, the start-up made an unusual decision about how to grow: It went where Southwest flew. Here's why it worked.  Read story

The Fashion Week You've Never Heard Of

The runways in New York, Paris, and Milan may get all the attention, but most of the industry's business happens at a different event.  Read story

11 Life-Changing Questions You Must Ask Yourself

Ask yourself these questions every day. Without fail. And then, based on your answers, take action.  Read story

An Acquisition Without the Acrimony?

Lots of acquisitions lead to redundancies, lay-offs, and ultimately unhappy marriages. But they don't have to be that way.  Read story

The Best Content Marketing Is Free

You could outsource this marketing, or you could tap a rich--but free--source of content right in front of you.  Read story

Got Funding? 7 Things to Do Now

It's too easy to lose focus after reaching this all-important milestone. Stay the course postfunding with these tips.  Read story

7 Qualities of Uber-Productive People

They work hard, and they work smart. But highly productive people also tend to think about their work differently from everyone else.  Read story

Whom You Sit Next to Matters More Than You Think

Chicago incubator 1871 operates on the assumption that brilliant tech ideas get better only when they're in proximity to others.  Read story

9 Hidden Qualities of Stellar Bosses

What your employees see you doing matters. But often it's what they can't see that matters more.  Read story

How to Automate Your Business for Fast Growth

Automation isn't just for corporate giants. Use these eight tips to get your business running more efficiently and effectively.  Read story

7 Iconic Bands that Changed the Business of Music

These trailblazers all sparked major changes in the music business. Use their examples as inspiration to shake up your industry.  Read story

How to Eliminate the Age-Old Conflict Between Sales & Accounting

Salespeople can be cats and accountants dogs... unless you step in and address the issue.  Read story

One Huge Step Every Great Boss Takes

Where your employees are concerned, one small step makes all the difference.  Read story

10 Things Extraordinary People Say Every Day

They're small things, but each has the power to dramatically change someone's day. Including yours.  Read story

5 Uncommon Thoughts That Guarantee Uncommon Success

Big ideas are great...but to be successful, all you need to do is decide you'll think differently than other people.  Read story

8 Awesome Resolutions You Actually Can--and Definitely Should--Keep

The vast majority of New Year's resolutions end in failure. Here's an easier, more effective approach to making awesome changes.  Read story

10 Horrible Excuses for Being a Lousy Boss

Are the "reasons" you aren't a better boss just excuses? Here are ten things you should never to say to yourself... and what to do instead.  Read story

17 Bold, Marginally Probable Business Predictions for 2013

Planning ahead? Here's what will definitely, maybe, probably-not-but-wouldn't-it-be-cool-if-it-did happen next year.  Read story

One Test Every Entrepreneur Must Take

Why you decide to start a business of your own matters almost as much as what kind of business you start.  Read story

6 Habits of Remarkably Likable People

They're charming. They're genuine. And they can make an entire room full of people smile.  Read story

Easiest Way to Win Friends and Influence People

Charm is good and cleverness never hurts. But there's one very simple thing you can do to create instant rapport with someone else.  Read story

6 Reasons Why You Hire the Wrong People

No business can afford to make hiring mistakes--especially the mistakes that come up again and again.  Read story

7 Easily Avoidable Reasons Why Entrepreneurs Fail

You have no excuse not to see these potential hurdles coming--so don't let them trip you up.  Read story

The Power of Praise

Do you only pay lip service to the value of praise and recognition? Here's a good way to find out.  Read story

9 Mistakes You're Making on LinkedIn

What separates the master networkers from the amateurs? The former tend not to make these mistakes.  Read story