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OWNERS' MANUAL  

Jeff Haden learned much of what he knows about business and technology as he worked his way up in the manufacturing industry from forklift driver to manager of a 250-employee book plant. Everything else he picks up from ghostwriting books for some of the smartest innovators and leaders he knows in business. He has written more than 30 non-fiction books, including four Business and Investing titles that reached #1 on Amazon's bestseller list. He'd tell you which ones, but then he'd have to kill you. @jeff_haden


9 Things You Should Never Ask Employees to Do

Kill the post-work social events -- among other things -- that might be rubbing your staff the wrong way.  Read story

8 Qualities of Remarkable Employees

Forget good to great. Here's what makes a great employee remarkable.  Read story

6 Ways to Ruin a Company Offsite Meeting

Still doing trust falls and scavenger hunts? If you want results, here's how not to run a team meeting.  Read story

8 Ways to Ensure Your Start-up Doesn't Kill You

Starting a business can be hazardous to your health--who has time to think about staying fit? You do. Start right now, because your company is only as health...  View slideshow

Why You Should Give Your Work Away for Free

If you're not devoting a small percentage of your time to working for free, you're making a big mistake.  Read story

10 Meaningless Sales Terms

At one time, these phrases made a real impact on potential customers. Not anymore.  Read story

10 Quick Tips to Become a Better Writer

It's not about being a highly skilled artist; you just just need to become a better technician with words. Here's how.  Read story

10 Things Bosses Never Tell Employees

Confessions you wish you could make to your team but can't.  Read story

Reignite Your Passion for the Business: 6 Tips

Somewhere along the way you lost the thrill of running your own business. Here's how to get it back.  Read story

8 Nuggets of Wisdom Every Entrepreneur Needs

Advice to help you be more confident, manage more effectively, and sell more than you think you can.  Read story

The Business of Building a 'Honey Badger' Empire

Honey Badger don't care. But its creator does--and he's hoping he can build a business around the most fearless mammal on earth.  Read story

8 Tacky Business Moves to Avoid

Don't be that person. Seriously.  Read story

When Daily Deals Work: 8 Scenarios

You'll likely take a revenue hit and strain your operations. So make sure you're doing a daily deal for the right reason.  Read story

Banish Your Negativity Bias

Your brain is wired for negativity--but it's probably not helping you. Here's how to fight back.  Read story

The 9 Most Common Start-up Mistakes

Mistakes are a great way to learn. But why not skip the pain and suffering yourself--at least on these 9 mistakes.  Read story

How I Built a Lifestyle Business I Love

Most people wish they could say they do what they love. Here's how one business owner actually made it happen.  Read story

4 Rewards That Are More Powerful Than Money

They reinforce positive behaviors, boost motivation, and build employees' self-esteem. Bonus: They won't cost you anything.  Read story

How to Be Small and Scrappy — and Win

When you're up against some of the biggest competitors in the industry, you need to learn to play the game differently.  Read story

The 10 Worst Things to Say When You Fire Someone

Firing someone is hard -- but getting fired is always harder. Don't make it worse by putting your foot in your mouth.  Read story

Negotiating for Wimps

How to ask for what you want -- and get it. Eleven tips for the confrontation-shy.  Read story

8 Things Your Employees Need Most

Forget about raises and better benefits. Those are important -- but this is what your staff really wants.  Read story

7 Undeniable Truths of Employee Pay

To you, their salaries are just a line item in the budget. To your employees, they're much more.  Read story

The Only Way to Become a Business Rock Star

Natural talent only takes you so far. This is what carries you the rest of the way.  Read story

The Right Way to Increase Your Klout Score

It's not really about your score; it's about expanding your network and extending your reach. Here are 7 ways to do it.  Read story

How to Land a Great Columnist Gig

Have a lot of war stories from your start-up days? Here's how to get a byline in a high-profile publication -- no experience required.  Read story

4 Ways to Turn Less into More

Money, time, connections -- you need more of everything, right? Stop whining and start using your contraints to your advantage.  Read story

5 Tricks for Twitter Power Users

Leo Widrich, co-founder of the social media management tool Buffer, on how to get more out of your Tweets.  Read story

If This Isn’t How You Recruit, You’re Doing It Wrong

The six steps every business owner must follow to find better talent.  Read story

Why Your Hiring Process Is Fatally Flawed

You ask a ton of questions. Your process is exhaustive -- and exhausting. And that might be your problem.  Read story

4 Ways to Sell Unsexy Products

Got a great product that's all steak and no sizzle? Road ID co-founder Edward Wimmer on how to craft the killer pitch.  Read story

Sh*t Entrepreneurs Say

Maybe you don't say any of these things... but you know people who do.  Read story

The 6 Biggest Reasons You’ll Fail

Can you set out to fail? Yes, in fact, you can -- if you do one of the following things.  Read story

When Did Being Nice Get So Complicated?

Giving back to the community is harder than it looks. What would you do in a situation like this?  Read story

Start a Killer Restaurant: 6 Tips

Advice from a white guy in Texas who became an award-winning sushi chef and restaurant owner.  Read story

How Google Made Its Money

Google earned nearly $38 billion in 2011 revenue. Here's how -- and why you should care.  Read story

How to Excel at Anything

Hit a performance wall? Here are four ways to break through it.  Read story

The Smartest Dumb Thing I Ever Did

Caterina Fake, Chip Conley, Dan Ariely, Susan Gregg Koger, and others on their biggest--and most brilliant--mistakes.  Read story

How Much Success Tax Do You Pay?

And how much should you want to pay? The answer: More.  Read story

Ask Inc.: Can a New Hire Sign a Non-Compete Later?

Inc.com columnist Jeff Haden is taking your start-up questions. Up this week: How to handle an employee who won't agree to a non-compete.  Read story

7 Things Your Employees Never Want to Hear

Sometimes, what you say can and will work against you.  Read story