OWNERS' MANUAL  

Jeff Haden


10 Habits of Remarkably Charismatic People

Charisma isn't something you have. It's something you earn. Here's how.  Read story

Worst Firing Story. Ever.

Think you have a colorful story about a person who was fired? Try topping this one.  Read story

What Employees Really Think During Performance Reviews

Here's the psychological explanation for why most evaluations don't go the way they should.  Read story

Crisis Management: 3 Things You Must Do

When the clock is ticking, why the crisis happened doesn't matter. What you do about it is what makes all the difference.  Read story

Who Wins: The Opportunist or the Opportunistic?

They sound like the same thing, but these are two very different kinds of entrepreneurs. Here's who wins in the end.  Read story

Make Your Team More Innovative, Instantly

All you need is 10 minutes--and some very thick skin.  Read story

Social Media Marketing: Why It's Not Paying Off

Putting in too much time for too little return? You're not the only one. Here's what you're doing wrong.  Read story

Red Hat CEO: How Great Leaders Inspire Followers

After a while, even charisma and eloquence fade. What do you do then? Red Hat CEO Jim Whitehurst explains.  Read story

5 Time-Saving Tools for Twitter

Check out a round-up of apps that will let you do less and benefit more from your social media marketing efforts.  Read story

The Only Definition of Success That Matters

To a small business owner, to an employee--to anyone--there is only one way to determine success.  Read story

One Thing Your Performance Reviews Are Missing

You might be measuring your employees against every metric under the sun... but here's one you're probably forgetting.  Read story

You Know You're an Entrepreneur If...

Are you really living the entrepreneurial life? Here are a few ways to know for sure.  Read story

Top 11 Ways to Irritate Your Co-workers

Oops. Are you making any of these etiquette mistakes?  Read story

9 Beliefs of Remarkably Successful People

The most successful people in business approach their work differently than most. See how they think--and why it works.  Read story

Most Important Thing You've Lost

Remember the first day you became your own boss? Remember how you felt? Here's how to get that back.  Read story

6 Unexpected Ways to Make Someone's Day

If you really want to brighten someone's day, do the unexpected. The effect could last a lifetime.  Read story

How the Rich Got Rich

Like to emulate the success of others? If wealth is what you're after, look to an unconventional source for tips: the IRS.  Read story

11 Tips to Write Your Own Story

These storytelling basics from a Pixar artist apply just as well to business--and life.  Read story

The Decline and Fall of a Mom-and-Pop Shop

He never made it big and never made any magazine covers. But this owner's story has its own significance.  Read story

Silence: The Surprising Way to Achieve a Goal

Have big plans? Here's an easy way to boost your odds for success: Try keeping those plans to yourself.  Read story

How to Take a Stress-Free Vacation

The best way to disconnect from work? Stop trying--it will only make you anxious. Instead, try this plan for minimum stress and maximum relaxation.  Read story

Are You Using Social Media as a Management Crutch?

A new study reveals that managers think connecting online is a great way to build company culture. Employees aren't so sure.  Read story

The Only Management Strategy You'll Ever Need

Great leaders don't need to struggle to motivate, inspire, and lead their employees. Here's why.  Read story

15 Worst Excuses Not to Be an Entrepreneur

Think you don't have enough time? Nice try. Here are the most common reasons people don't take the plunge--and why they don't hold up.  Read story

Be Graceful Under Pressure: 7 Tips

Why do some choke, while others stay cool and calm? It's all about you how prepare.  Read story

Forget Big Changes. Just Take One Small Step

If your goal--in life or in business--is so big that you risk never reaching it, scale back your strategy.  Read story

Best Way to Learn to Be an Entrepreneur?

Should you work for a big company first, or stay as far away from them as possible? Read the debate and weigh in.  Read story

10 Ways You Should Never Describe Yourself

When other people use these words to describe your talents, it's OK. When you do it, you just sound like a pompous jerk.  Read story

Secret Weapon: Your Lucky Underwear?

Maybe it's not such a crazy idea to wear your lucky undies to your next investor pitch. Turns out, they really work.  Read story

Why Your Employees Think You're a Jerk

One employee behaving badly is enough to turn a solid business into a mess. And that's especially true when that one employee is you.  Read story

The Best Way to Make a Decision

Ask yourself this one question... and then forget about what everyone else thinks you should do.  Read story

5 Reasons You Aren't a Great Boss

These common blind spots could be preventing you from being the manager you need to be.  Read story

Is Technology Killing Your Company?

The common high-tech trap many businesses fall into--and how to steer clear of it.  Read story

5 Best Reasons to Be an Entrepreneur

Sure, being your own boss comes with the territory. But here are some other perks you probably haven't thought of.  Read story

8 Snap Interview Decisions Every Boss Makes

You might interview a job candidate for an hour, but sometimes it's over in minutes.  Read story

The Monty Python Guide to Running a Business

Because a little humor never hurts: 10 Monty Python quotes every business owner should know... and use!  Read story

8 Great Twitter Tools You Aren't Using

If you aren't getting the results you want from Twitter, the problem might not be Twitter; it might be you. These tools can help.  Read story

9 Business Clichés to Retire Forever

They've been used, misused, and abused. It's time to eliminate these buzz phrases from your speech entirely.  Read story

4 Company Programs Your Employees Hate

Surprise: They secretly despise that employee-of-the-month award. Find out what else your staff hates--and what to offer instead.  Read story

Do You Have an Image Problem?

Be honest: Do you look the same in your professional and social media photos? If not, you have a branding problem.  Read story