First-Time Founder? 9 Things You Ought to Know
Two serial entrepreneurs set out to succeed where Pets.com failed. It's worked -- so far -- because they've followed these key principles. Read story
OWNER'S MANUAL 
Jeff Haden
Why You’re Not Getting Good PR
In short: No one cares about your story the way you're telling it. Try one of these tactics instead. Read story
The Company That Outlawed Email
What if you came into work everyday with zero messages in your inbox? What if you didn't even have an inbox? Read story
The Job You Should Focus on the Most
Forget about industry awards or impressive milestones. If you want to know the true measure of your company, look at the worst job on the payroll. Read story
Why Brainstorming Sucks—and How to Fix It
Asking employees to dream up innovative ideas on demand never works. Here's a much easier way to get them to be creative. Read story
Maybe I Was Wrong About Twitter
I used to abide by a strict no-follow rule. Here's how one reader changed my mind. Read story
5 Ways to Steel Your Nerves Before a Big Speech
Knowing your content cold helps. But if you still feel nervous, try one of these simple tactics. Read story
4 Ways to Build an Irreplaceable Business
The more difficult your company is to replace, the longer you'll survive and the more money you'll make. Read story
6 Ways to Write a Bad Business Blog
There are lots of ways to ruin your company blog, but these six are among the most egregious. Read story
What Pro Wrestling Can Teach You About Business
Behind the spandex and the melodrama of those WWE matches, there's solid business advice. Seriously. Read story
My Big, Fat Social Media Experiment
I'm the world's worst social media marketer. So I'm going to use my wedding photography business as the guinea pig and try every trick out there. I'll report... Read story
The Hard Truth About How Success Really Works
Here's what's getting in your way when you attempt (and fail) to hit those "reach" goals. Read story
Master Your Financials—No Excel Required
For the mathematically challenged: A Web tool that sifts through your numbers and spots trouble for you. Read story
5 Unusual Ways to Become a Better Speaker
The art of captivating an audience can take years to develop. Since you don't have that long, here are some quick tips to improve overnight. Read story
The Science of Building Trust
What makes your employees feel vulnerable and skeptical--and how to overcome it to build a higher-performing organization. Read story
5 Tools for Twitter Power Users
Recommendations from a celebrity tweeter who actually writes all of his own tweets. Read story
How to Stop Wasting Time at Conferences
If you aren't learning enough from the conferences you attend, you're probably making the same mistake everyone else does. Don't. Read story
How Groundbreaking Thinkers Spread Their Ideas
Got great ideas? Channel your inner Steve Jobs and start spreading them around. Here's how. Read story
9 Buzzwords Your Start-up Shouldn't Use
You might think a little B-school blather will impress investors and customers. Don't kid yourself. Read story
Overworked? 4 Signs You Need to Recharge
Take a cue from endurance athletes: Here are four ways to tell you're about to hit a performance wall. Read story
Twitter Etiquette: Must You Follow Back?
Is a no-follow rule a serious social media faux pas? Inc.com columnist Jeff Haden tests the waters. Read story
5 Ways to Be Known as a Groundbreaking Thinker
Everyone has ideas; it's how you execute them that will get you noticed. Adopting these five principles will help. Read story
The Easiest—and Hardest—Way to Be More Creative
It's no coincidence that a big, new idea never comes when you need it most. Here's how to get the juices flowing again. Read story
6 Great Tools to Stay in Touch With Customers
The key to more business is better relationships. Here are some easy ways to stay connected with your customers. Read story
The End of SEO as We Know It
Meet Siri. She'll write your emails, check the weather, update your calendar"and potentially disrupt the way future customers find your business. Read story
