A look at using customer forums and review sites such as Yelp to generate sales, tips on responding to negative feedback, plus how and why to make it simple ... Read story
Before profit sharing and employee ownership became heralded management techniques, James Cash Penney used them to build the first nationwide chain of depart... Read story
With new social media platforms popping up every second, many companies worry that they can't keep up with their customers. Read story
In response to a death last year during a Black Friday shopping promotion in New York, the government has released guidelines to help employers keep their em... Read story
Most consumers friend a brand on Facebook or MySpace to receive special offers; they are less likely to follow a brand on Twitter. Read story
An SBA study asserts that small businesses pay more for health care coverage and are more likely to lose their coverage than large businesses. Read story
Jeff Bezos is an e-commerce pioneer who started Amazon.com to sell books, and expanded into just about everything else. Read story
Fusion Systems makes manufacturing equipment with a twist: they innovate new ways to make obsolete machines. Read story
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