Mortar Combat
Think your brick-and-mortar can't compete with its Net-based rivals? Think again. New technology is bringing speed, convenience, and expert product informati... Read story
Joshua D. Macht
Mortar Combat
Think your brick-and-mortar can't compete with its Net-based rivals? Think again. New technology is bringing speed, convenience, and expert product informati... Read story
The Truth about Mentoring
Editor's note: Since this story was written in 1998, Inc. Online has become inc.com. What does it take to make the perfect mentoring match... Read story
Down by Law
After years of lagging behind in all things wired, Europe finally appears poised to embrace the Internet. The Continent's on-line population will quadrupl... Read story
Shortcut Derails Maker of Long Golf Clubs
The idea was simple: make a longer golf club that would hit longer drives. But failing to get certification from the U.S. Golf Association landed Black Rock ... Read story
Coffee, Tea or Formula?
A growing number of road warriors are recapturing lost family time by bringing their children along on business trips. Here are some of the keys to successfu... Read story
Competing Interests
Several Inner City 100 CEOs explain why they don't fear the influx of new rivals. Close ties to customers, adaptability, and local networking prove powerful ... Read story
By the Numbers
Inner City 100 CEO A.J. Wasserstein describes the unexpected benefits he's reaped by starting his company, Archives Management, in an economically depressed ... Read story
Falling Phone Rates Squash Global Fax Service
The Intergram Corp., hoping to undercut overseas rivals with Internet-based fax services, went bankrupt when international telephone rates began to plummet. Read story
Upstarts: Community Banks Reborn
In an age of banking megamergers, many start-up community banks, like Chattahoochee National in Alpharetta, Ga., hope to grab market share through specialize... Read story
Confessions of an Information Sinner
With his first business, Ron Bienvenu overloaded his newsletter subscribers with reams of extraneous information. Now his software system, SageMaker, sends o... Read story
Y2K Toolbox
The Internet is Y2K Central, and book publishers have unleashed a flood of advice on how to prepare for the new millennium. Web SitesRead story
Upstarts: New-Biz Watch
A look at how Toby Lenk founded eToys.com, an online toy retailer that's taking lessons from Amazon.com. Plus, several shorter articles about the unlikely pr... Read story
Holding Pattern
A look at how four companies have cemented their relationships with existing customers by installing extranets that improve customer service and allow for on... Read story
Obits: Neglect Zaps a Laser-Tag Franchisor
Q-Entertainment Inc., a franchisor of laser-tag amusement centers, went under when meteoric growth caused the company to neglect the needs of its franchisees... Read story
The New Market Research
Forget focus groups and mail surveys; with constantly changing markets and ever-increasing competition, companies are finding new ways to determine what cust... Read story
Selling Stock Abroad
Thomas Burnham may look like an ordinary restaurateur. But when it comes to raising money, he sees himself as a pioneer. "We are the Lewis and Clark of ne... Read story
Save Trees--and Money
Think recycling might be good for the environment but not for your business? Mark Juarez, the CEO of Tender Loving Things Inc., found otherwise. At the $1... Read story
Taking a Law Firm Public?
For Dick Testa, name partner of Boston's Testa, Hurwitz & Thibeault, a firm that has guided many high-tech companies through their own initial public offe... Read story
The 9-to-5 Start-up
Chip Wolfe, founder of Sterling Information Group, Inc., wanted his company to adhere to a 40-hour work-week for all employees. Can a fast-growing start-up t... Read story
VARs Under the Influence?
Microsoft has a new strategy for capturing the small-business market: capture the hearts and minds of consultants, integrators, and value-added resellers. Read story
Virtual You
Virtual universities have become increasingly popular with business owners who want more education, but who need a flexible study schedule. A look at these "... Read story
It Takes a Cybervillage
An overview of three cities, Pittsburgh, Boulder, and Montreal, that experts believe could be hot spots for new-media industries. Read story
The Two Hundred Million Dollar Dash
The story of how a pharmaceutical start-up turned to technology to bring its drugs to market quicker. Read story
Site after Death
When a company goes belly-up, the rank and file say their good-byes and begin job hunting. But what about the staff of a Web-based outfit, who depend on a... Read story
The Accidental Automator
A small company's bank forces it to invest more in computerization, and in so doing saves the company. Read story
Location, Location, Location
Here's a nightmare scenario: You're far from home, lost and driving through some mountain range on a snowy winter night when suddenly your car dies. Fortu... Read story
A River Runs Through IT
When the Red River recently overflowed its banks and flooded Grand Forks, N. Dak., it displaced more than 50,000 residents and devastated virtually every ... Read story
Entrepreneurs Collide: Will Zoning Take Town Downhill?
Various entrepreneurs from a small town comment on a topic that concerns many small-buisness people--zoning laws. Read story
Bulletin Board
Collection of short articles on such topics as technology for blind employees and limiting employee on-line time. Read story
Pulp Addiction
A close-up look at the struggles one job-placement firm endured as it moved toward a paperless workplace. Read story
Data Bank
A quick look at a new service that allows companies to backup data to an off-site workstation. Read story
Autoharping
A new safety service available to Europeans that allows traffic condition messages to be transmitted between cars. Read story
1-800-The-Web
A look at a new service that allows users to access Web pages with a common telephone by translating data to voice. Read story
Freudian Chip
A counselor explains how she helps users cope with losing their beloved data. Read story
Things We Love
A senior hospital administrator shares his thoughts about his favorite electronic device, a pen-based organizer. Read story
Delivering the Goods
Here's a look at how shipping automation will let you move freight fast, underbudget, and with precision. Read story
Errand Boy
This start-up wants to do your shopping, get your dry cleaning and more, all for a small fee. But, will it fly? Read story
Not Just the FAQs
A quick look at a 24-hour hardware help-desk service on the Internet. Read story
Illuminating News
A short article that explains how some lighting fixtures may cause computer problems. Read story
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