Web-Based Live Chat: Good for Business?
Live online sales and support is always a boon for business, right? That depends -- in some cases, poorly implemented live chat at your company site can turn... Read story
Kim Boatman
Put Your Business on the (Google) Map
The last time people were this obsessed with maps, explorers were still charting the New World. But while most small businesses are savvy enough to make sure... Read story
Liven Up PowerPoint with Interactivity, Touchscreens, and an iPad
PowerPoint slides are dull as drying paint, especially if someone is just clicking from slide to slide. Now, lower cost interactive projectors, touchscreens,... Read story
5 New Resolutions to Make about Tech
Technology offers small businesses powerful tools to compete against bigger players. But managing those tools can be difficult, unwieldy and time-consuming, ... Read story
Malware Takes Aim at USB Devices
USB devices are handy ways to transport information -- and trouble, according to a recent survey of more than 10,000 small businesses. Panda Security, which ... Read story
Better for Business: Mobile Web or App?
For smaller businesses looking to go mobile, the question is whether to first build a mobile website or develop an app. Each has its advantages and disadvant... Read story
Put Crowdsourcing to Work for You
Crowdsourcing outsources tasks traditionally performed by your staff or a contractor to a community or crowd of people through an open call. Small businesses... Read story
Take a Trial Run in the Cloud
While cloud computing offers small businesses the opportunity to leverage computing resources they might not otherwise have the expertise or wherewithal to e... Read story
Are Hackers Targeting Your Online Banking?
Online banking allows you to streamline financial transactions, but it also could make you a likely target for hackers. Criminals have drained more than $100... Read story
Assess Security of Cloud Computing Apps
New research finds that while cloud computing services are being widely adopted, more than 50 percent of IT professionals surveyed say their organization isn... Read story
Get Your Business on the Geolocation Map
The explosion in geolocation platforms, which allow users to track their movements on mobile devices, offers an easy way for small businesses to promote them... Read story
Fight Click Fraud on Pay-Per-Click Ads
Click fraud is particularly a concern for small businesses with limited advertising budgets. How can you be sure that when you buy pay-per-click advertising ... Read story
Making the Move to Mobile Payments
Your customers are accustomed to conducting life through their mobile devices. And soon, they may expect to be able to pay through their cellphone as well. Read story
Does File-Sharing Threaten Your Sensitive Data?
Whether your employees are using peer-to-peer technology to download the latest game or video or to share work-related documents, their actions may place you... Read story
Mobile E-Signatures for Legal Deals on the Go
E-signatures are coming to a mobile phone near you. As business continues to move from the computer inside the office to the handheld on the go, digital sig... Read story
Let Your Fans Shop Without Leaving Facebook
Your Facebook fans are likely loyal customers who already spend more on your product than the average consumer. But what if they could make that purchase wit... Read story
Five Ways Pocket Video Betters Business
Why give a Flip? Because the tiny Flip video camera and a growing variety of handheld camcorders can help you develop more content for your website, such as ... Read story
March Madness: Time to Control Staff Web-Surfing?
In late December, Fidelity Investments canned an employee for playing fantasy football on company computers. With March Madness only a few weeks away, is it ... Read story
A Hacker You Should Do Business With
Evaluating your company's security vulnerabilities is the first step toward preventing costly data losses that could compromise both information and your com... Read story
The Business Case for E-Readers
Some users say e-readers -- like the Kindle -- make great business tools to use for editing long documents, such as contracts and proposals, and to promote g... Read story
Should You Create an iPhone App?
A popular iPhone commercial rattles off a list of functions, repeatedly telling viewers, "There's an app for that." The question is should your business have... Read story
Is Your iPhone Backup Adequate?
You rely on your iPhone to handle critical business matters, but are you as careful backing up data on your iPhone or smartphone as you are on your PC? Maybe... Read story
Can You Run Your Business from an iPhone?
iPhone applications for business are expanding at a mind-boggling pace. You can manage payrolls, bank accounts, transactions, appointments, and more. But doe... Read story
Using Work Tools for Personal Stuff?
The boundaries between work and personal life blur as employees sign onto Facebook at work and access company systems from home. Read story
Personal Tech Checklist for the Workplace
The seamless connectivity most people expect these days can have security implications in your workplace. You may need to establish usage policies, ban items... Read story
7 Ways to Secure Your Company's E-mail
Businesses have come to rely on e-mail these days, but your messages may not be as private as you think. Read story
Real-Time Marketing Tech Boosts Business
In tough economic times, it's important that your marketing is timely and reaching the right customers. Real-time technologies can help, from software that r... Read story
Software: Is Now the Right Time to Negotiate?
Because software vendors are also facing tough economic times, they're more likely to offer concessions on upgrades and bundles. Here's how to ask for a bett... Read story
How to Bring Your Invention to Market
Here's a step-by-step process for turning a good idea for a new invention into a financial success. Read story
Keys to Improving Network Fraud Protection
Businesses are increasingly dependent on the security and reliability of their networks, but the number of attacks on networks is growing. IT managers can be... Read story
Downsizing Dilemma: Dealing with Orphaned Accounts
When workers are laid off in large numbers, businesses need to deal with the "orphaned accounts" they leave behind in IT. These user accounts sometimes remai... Read story
Is There Such a Thing as Secure E-mail?
Businesses have come to rely on e-mail these days, routinely sending often sensitive messages containing confidential business information, private employee ... Read story
How-to Save on Marketing Your Invention
You might be seeing dollar signs as you envision your invention heading to market. What you likely aren't thinking is just how costly the process can be.<... Read story
How-to Protect Your Invention from Scams
Inventors' enthusiasm and passion for their inventions, coupled with their lack of knowledge about the process, make them attractive targets for scam arti... Read story
