Live online sales and support is always a boon for business, right? That depends -- in some cases, poorly implemented live chat at your company site can turn... Read story
PowerPoint slides are dull as drying paint, especially if someone is just clicking from slide to slide. Now, lower cost interactive projectors, touchscreens,... Read story
When workers are laid off in large numbers, businesses need to deal with the "orphaned accounts" they leave behind in IT. These user accounts sometimes remai... Read story
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