Best of the Small Business Web: Law and Order-Taking
Atkinson-Baker, the industry's first-to-the-Web court-reporter scheduling service, saves lawyers and employees time and trouble. Read story
Leigh Buchanan
Best of the Small Business Web: Office Sweet
CRI, a furniture company, transforms customer service, breaks into new markets, and increases sales leads. Read story
Accentuate the Negative
Knowledge management, the art of mastering the information that lies within your company's walls, involves more than discovering what you know; it's what you... Read story
The Taming of the Crew
Jerry Strahan, general manager of street-vendor Lucky Dogs, has spent nearly 30 years shepherding a staff of vagrants, thieves, and other miscreants. A lesso... Read story
The Great Games of Business
The businesspeople you see using digital assistants on airplanes probably aren't doing work. They're playing games. But the games they play are teaching them... Read story
The Web Site: Everyone's New Public Face
For 200,000 years human beings functioned in the physical and mental realms and--innocents that we were--figured that was good enough. Then in 1989 Tim Be... Read story
Buzz Buzz Buzz
A crossword puzzle that will challenge you to remember the business buzzwords we all long to forget. Read story
Do Your Own Thing
The Web is becoming a vital administrative tool for a growing number of businesses. Companies can now outsource almost anything to Web-based services, from d... Read story
The Smartest Little Company in America
To pinpoint elusive business trends among eclectic, nonquantitative sources of data, CEO Duncan Highsmith depends on a powerful knowledge-management tool--hi... Read story
Inside Story
Taking tips from corporate giants, many small businesses are using intranets to encourage internal communications and create open, family-like cultures that ... Read story
A Business Model of One's Own
A recent decision by the U.S. Patent and Trademark Office has allowed an Internet-based company to patent its own business model. Will this be a barrier to n... Read story
Seller Door
An interview with Glen Meakem, CEO of FreeMarkets OnLine. Meakem explains why Internet commerce increases competition and rewards only the most efficiently r... Read story
Separate but Equal
The Internet is growing so huge and unwieldy, it's now extremely difficult for Web site merchants to attract the attention of buyers. Now, new software could... Read story
Shark Bytes
Internet vendor Rudy Socha is a flouter of norms. He doesn't promote his Web site. He discards customer data. And he gives away money. Lots of money. Yet ... Read story
Something for Something
Prepaid phone cards make great giveaways, but they're also good for getting something back: customer information. In the past someone dialing the toll-fre... Read story
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Seinfeld Lives! (Well, Sort Of)
During its eight years on television, Seinfeld portrayed the idiosyncrasies of many local New York businesses. Here's how the owners of featured bus... Read story
The Buying Game
Many business owners make poor decisions when they purchase information technology, wasting money on products they'll never use or need. Here's how to avoid ... Read story
Expert on a Disk
Have you ever read a great business book and thought, "Wow, wouldn't it be wonderful if I could put this guy's brain to work on my company's problems?" We... Read story
Show and Sell on the Web
Jim Schwertner, president of Capitol Land and Livestock, says he has improved his telemarketing staff's productivity thanks to clever use of the World Wid... Read story
Taking the Pain out of Purchasing
For Mie-Yun Lee, it started with the pit-marked business cards. It was 1992 and Lee, a research associate at consu... Read story
Real Time
Indigo Technologies Ltd. was shooting itself in the foot. The Toronto-based custom software house charges its clients based on projected costs, but the co... Read story
From Steer to Eternity
American beef producers are revolutionizing their industry with technology. New tracking systems allow ranchers to document every aspect of a cow's life, imp... Read story
Identity Crisis
As businesses increase their use of technology, many low-tech CEOs feel like they're running high-tech companies. An essay on managing a head-first jump into... Read story
Zero Zero Hour
The year 2000 bug will affect your computers no matter how small your business is. A look at some methods for testing your systems and the costs you can expe... Read story
Uneasy Rider
John Healy, CEO of Coventry Spares Ltd., realized that the year 2000 bug would paralyze his antiquated computer system. Here's how he brought his motorcycle-... Read story
Joined at the Chip
Everyone's computers may be affected by the Millennium Bug, from corporate giants to small businesses. Here are some tips for protecting your company from a ... Read story
Tick...tick...
Inc. Technology's editor gives readers her thoughts on the CEO's greatest enemy--time. Read story
6 Questions to Ask Before Starting a Business
So you have a big idea and want to start your own company. Is that all it takes? You may think you're a natural-born entrepreneur, but becoming one is easier... View slideshow
The 2009 Inc. 500
When the going gets tough, the tough show up on the Inc. 500. A look at our exclusive ranking of America's fastest-growing private companies Read story
