The Best of the Small Business Web
Until recently, most small companies didn't have a clue what to do on the Web. Now they're fielding some of the best stuff online. Inc. Technology h... Read story
Leigh Buchanan
Best of the Small Business Web: House of the Rising Sun
At Daddy's Junky Music, dynamic online auctions turn aging inventory into hefty revenues. Read story
Best of the Small Business Web: Mr. Blandings Builds His Screen House
New home buyers can make big choices at Lakeside Development's gorgeous site. Read story
Best of the Small Business Web: Hear, Here
Audio-services company On Air Digital Audio brings voice talent to clients -- wherever they are. Read story
Best of the Small Business Web: Seed Money
Starting with nothing, seed seller Prairie Frontier has blossomed into an E-commerce site that has everything. Read story
Best of the Small Business Web: Pitching Camp
US Sports Camps, a profitable and elegantly designed sports camp site, has turned a summer program into year-round sales. Read story
Best of the Small Business Web: A Room with a SKU
Industrial distributor Livingston Haven has created a self-service dream with superfunctional client pages. Read story
Best of the Small Business Web: Show Me the Monet
ArtSource offers build-your-own art galleries that help corporate customers make smart decisions. Read story
Best of the Small Business Web: Pens and Tellers
WaterMark Group, a small vendor of automatic-teller supplies, didn't bank on becoming a profitable online publisher, but now its Web magazine brings in 40% o... Read story
Best of the Small Business Web: Conjunction Junction
Compaero makes its connectors a cinch to buy while expanding its customer base. Read story
Best of the Small Business Web: Standard Bearer
At Quality Transmission Service, owner Bob Jones's expert advice has made him a local hero and raised his industry's reputation. Read story
Best of the Small Business Web: Adventure Capitalism
Ex Officio, a travel-apparel site, evokes both wanderlust and a lust for its beautifully merchandised products. Read story
Best of the Small Business Web: Full of Bean Counters
Results Accountants' Systems, an online community, turns a one-shot workshop for accountants into a lifelong commitment. Read story
Best of the Small Business Web: Total Recall
Business Response, a first-of-its-kind service, assumes the burden for companies that are plagued by product-safety problems. Read story
Best of the Small Business Web: Personnel Best
Pinnacle Decision Systems' staff site eases new employees in and lessens current workers' growing pains. Read story
Best of the Small Business Web: Transplant Operation
An information-rich relocation site has helped ReloNetworks close every one of its corporate sales. Read story
Best of the Small Business Web: Diamond in the Rough
Pinnacle Building Systems' on-the-cheap Web site has paid enormous dividends for this modular-home builder. Read story
Best of the Small Business Web: Raising the Bar
Clif Bar's Web site helps the brand make a personal connection with its customers. Read story
Best of the Small Business Web: The Heat Is Online
Advanced Radiant Technology's heating guru wins local customers and far-flung admirers by waxing eloquent on his art and craft. Read story
Best of the Small Business Web: Law and Order-Taking
Atkinson-Baker, the industry's first-to-the-Web court-reporter scheduling service, saves lawyers and employees time and trouble. Read story
Best of the Small Business Web: Office Sweet
CRI, a furniture company, transforms customer service, breaks into new markets, and increases sales leads. Read story
Accentuate the Negative
Knowledge management, the art of mastering the information that lies within your company's walls, involves more than discovering what you know; it's what you... Read story
The Taming of the Crew
Jerry Strahan, general manager of street-vendor Lucky Dogs, has spent nearly 30 years shepherding a staff of vagrants, thieves, and other miscreants. A lesso... Read story
The Great Games of Business
The businesspeople you see using digital assistants on airplanes probably aren't doing work. They're playing games. But the games they play are teaching them... Read story
The Web Site: Everyone's New Public Face
For 200,000 years human beings functioned in the physical and mental realms and--innocents that we were--figured that was good enough. Then in 1989 Tim Be... Read story
Buzz Buzz Buzz
A crossword puzzle that will challenge you to remember the business buzzwords we all long to forget. Read story
Do Your Own Thing
The Web is becoming a vital administrative tool for a growing number of businesses. Companies can now outsource almost anything to Web-based services, from d... Read story
The Smartest Little Company in America
To pinpoint elusive business trends among eclectic, nonquantitative sources of data, CEO Duncan Highsmith depends on a powerful knowledge-management tool--hi... Read story
Inside Story
Taking tips from corporate giants, many small businesses are using intranets to encourage internal communications and create open, family-like cultures that ... Read story
A Business Model of One's Own
A recent decision by the U.S. Patent and Trademark Office has allowed an Internet-based company to patent its own business model. Will this be a barrier to n... Read story
Seller Door
An interview with Glen Meakem, CEO of FreeMarkets OnLine. Meakem explains why Internet commerce increases competition and rewards only the most efficiently r... Read story
Separate but Equal
The Internet is growing so huge and unwieldy, it's now extremely difficult for Web site merchants to attract the attention of buyers. Now, new software could... Read story
Shark Bytes
Internet vendor Rudy Socha is a flouter of norms. He doesn't promote his Web site. He discards customer data. And he gives away money. Lots of money. Yet ... Read story
Something for Something
Prepaid phone cards make great giveaways, but they're also good for getting something back: customer information. In the past someone dialing the toll-fre... Read story
Seinfeld Lives! (Well, Sort Of)
During its eight years on television, Seinfeld portrayed the idiosyncrasies of many local New York businesses. Here's how the owners of featured bus... Read story
The Buying Game
Many business owners make poor decisions when they purchase information technology, wasting money on products they'll never use or need. Here's how to avoid ... Read story
Expert on a Disk
Have you ever read a great business book and thought, "Wow, wouldn't it be wonderful if I could put this guy's brain to work on my company's problems?" We... Read story
Show and Sell on the Web
Jim Schwertner, president of Capitol Land and Livestock, says he has improved his telemarketing staff's productivity thanks to clever use of the World Wid... Read story
Taking the Pain out of Purchasing
For Mie-Yun Lee, it started with the pit-marked business cards. It was 1992 and Lee, a research associate at consu... Read story
Real Time
Indigo Technologies Ltd. was shooting itself in the foot. The Toronto-based custom software house charges its clients based on projected costs, but the co... Read story