SOCIAL BUSINESS  

Michael Fertik founded Reputation.com with the belief that businesses and individuals have the right to control and protect their online reputation and privacy. Credited with pioneering the field of online reputation management (ORM), Fertik is lauded as the world's leading cyberthinker in digital privacy and reputation. Recently named Entrepreneur of the Year by TechAmerica, Michael is also a member of the World Economic Forum Global Agenda Council on the Future of the Internet and received the World Economic Forum Technology Pioneer 2011 Award. In addition to writing for Inc.com, he contributes columns in the Harvard Business Review (HBR), Reuters, and Newsweek. Michael frequently appears on national and international outlets, including BBC, Good Morning America, Today Show, CBS Early Show, CNN, Fox, Bloomberg, and MSNBC. @michaelfertik

Easy Ways to Polish Your Online Reputation

By Michael Fertik |  Jan 24, 2013

Chances are, people are searching your name online. Will you like what they find?  Read story

8 Major Tech Predictions for 2013

By Michael Fertik |  Dec 31, 2012

On tap for next year: Big changes are coming to everything from e-commerce and hardware to incubators and VC funds.  Read story

Customer Gripes: 4 Smart Ways to Respond Online

By Michael Fertik |  Dec 3, 2012

Do you delve into the fray when you get a bad review or a tweet bashing your service? You should--here are the best ways to do it.  Read story

How Online Reviews Make (or Break) Your Business

By Michael Fertik |  Nov 8, 2012

Reviews matter more--much more--than you might think. Here's how to use the feedback to your advantage.  Read story