THE EXCEPTIONAL WORKPLACE  

Nancy Mobley is founder and CEO of Insight Performance, a human resource consulting firm focused on emerging and mid-market companies. Clients include biotech, medical device, manufacturing, banks and technology companies. @InsightPerf


An Employee Had a Run-In With the Law. Now What?

Here's how a human resources expert handled the recent arrest of one of her employees.  Read story

Make Employee Surveys Meaningful: 5 Ways

Don't groan. Employee surveys can help you make your workplace exceptional. Here's how.  Read story

6 Roadblocks to an Exceptional Workplace

Don't let these common--but avoidable--obstacles get in your way of building a great place to work.  Read story

Build an Exceptional Workplace: 9 Tips

Ask yourself these questions to identify the gears that drive your company culture, and what you can do to make it exceptional.  Read story

How to Create an Exceptional Workplace

The best places to work also often have the best employee productivity, customer retention, and financial performance.  Read story

Management Lessons from Ebenezer Scrooge

The classic holiday story A Christmas Carol can teach a thing or two about exceptional workplaces. Really.  Read story

Is it Time to Rethink your Job Interview Questions?

Recently an article was published on www.mainstreet.com about the Read story

Goal Setting Starts at the Top and Cascades Down to the Employees

Setting and cascading goals throughout the organization is vital to achieving company objectives.  Before you can expect employees to set goals, howe...  Read story

Starting Off On the Right Foot With Your New Hire Orientation/Onboarding Program

There are over fifteen different definitions of “Orientation” according to Wikipedia. If there are that many definitions of the word, you can ...  Read story

Employee Communications Is More Than Just Talk

Do you consider employee communication a high priority? Studies show that companies with highly effective internal communication programs are more likely ...  Read story

A New Approach to Employee Incentives

Traditional Employee Incentive Plans have rewarded employees for a job well done; however, many companies are taking a new approach to incentives.  T...  Read story

Summer Hours: HR Policy Highlight

Summer hours can be a perk with more bang for your buck than more traditional employee benefits.  Read story

How Constructive Employee Feedback Can Improve Performance Management

Why do Managers shy away from giving performance feedback, both positive and negative?  Constructive feedback is crucial to career development, emplo...  Read story

Can a Vacation Policy of No Policy be a Good Employee Policy?

It sounds like a dream, a company with a vacation or paid time off (PTO) policy that doesn't restrict or enforce any rules around the number off days an e...  Read story

2011 Human Resources Small Business Outlook

Your employees are looking for greater pay, and other HR trends for 2011.  Read story

Part-Time, But Fully Committed

By offering the option of part-time employment, you can retain high performing team members who might have otherwise left due to work-life balance issues.  Read story

How to Engage Your Employees

Employee engagement is getting more and more attention lately. The importance of connecting the workforce to your company's productivity can't be overstat...  Read story

Do You Know If Your Employees Are Happy?

As the economy is starting to show green spots, people are starting to change jobs. How happy are your employees? And, how can you be sure?  These ar...  Read story

Retention: More Important Than Ever

This spring, we're seeing green shoots sprouting in the economy as well as in the ground.  Customers are starting to buy and companies are beginning ...  Read story

Why You Should Take Your Kids to Work

This month is a good time to focus on creating a true work-life balance atmosphere in your organization. Today is "Take Our Daughters And Sons To ...  Read story

Why You Should Sweat the Small Stuff

Let's face it -- sometimes you have to sweat the small stuff.  Despite the fact that you have so many other balls in the air, you can't afford to ove...  Read story

Better Times Are In Reach

Now for some good news. A recent survey the Insight Performance team conducted with SBANE (Smaller Busin...  Read story

Are Your Employees Really Happy?

A recent survey in early January found that job satisfaction is at an all-time low -- only 45 percent of American workers are happy with their work. Whil...  Read story

Focusing on Benefits

I love this time of year, when we can take time from our busy schedules and surround ourselves with family and friends. Unfortunately, before we can enjo...  Read story

Giving Thanks at the Office

In the spirit of the season, it's time to sit back and reflect on not only what we're thankful for, but also for whom we are thankful. The experie...  Read story

How To Build a Winning Team

With some positive signs in the economy, it's time to think about revving up the engines and getting back into growth mode. An effective way to grow your...  Read story

H1N1: Are Your HR Policies Prepared?

Just when we were hoping that the worst was behind us, there's concern about the possibility of a stronger strain of H1N1 and a harsher flu season. Now, ...  Read story

Making Health a Priority at Your Company

During the summer months, we seem to get inspired to work out more and get in better shape. Summer is also a perfect time to foster an atmosphere of heal...  Read story

How to Bring Summerime Into the Office

I don't know about everyone else, but I can't wait to jump into summer. Although summer officially arrived last week, with all the rain we've been having...  Read story

Mid-2009 Check-in: How’s Your Company Doing?

We're about halfway through 2009 — one of the worst recessions in most of our memories — and everyone's taking stock, from White House to Wall...  Read story

Focusing on the Internal Customer

The mindset that "The customer is always right" underscores the value we place on our customers, regardless of our industry. Especially in today's econom...  Read story

First Step to Business Success: Balance Your Ship

We are all in unchartered waters right now--grappling with economic issues in ways that we have never had to before. This economy is testing the mettle o...  Read story

Bringing Out the Best in Your Team

With all the anxiety in the marketplace, it's only natural that employees may feel concerned about issues on the home front as well as job security at the...  Read story

Measuring Your Workforce to Build a Winning Team

We all know a great team when we see one, and the sustainable, competitive advantage that great teams provide. Being from Boston, two immediate examples ...  Read story

Making a List and Checking it Twice: An End-of-Year Checklist

This time of year I find myself writing many lists -- holiday gifts to purchase, greetings cards to send, and New Year's resolutions to strive for. In th...  Read story

Making a List and Checking it Twice: An End-of-Year Checklist

This time of year I find myself writing many lists -- holiday gifts to purchase, greetings cards to send, and New Year's resolutions to strive for. In th...  Read story

Motivating Staff During Tough Times

It's challenging to keep up morale and motivate staff when the marketplace is filled with uncertainty. Having survived several economic cycles, I've seen...  Read story

The Compensation Dilemma

In today's economy companies are facing more difficult decisions as they head into their annual compensation planning cycle. Small businesses with limited...  Read story

Effective Ways to Manage Staff During a Recession

As a small business owner for the past 14 years, I've seen my share of ups and downs in the economy. It's a challenge for business owners to know what to...  Read story