STREET SMARTS  

Norm Brodsky


Be Prepared

When your contract with a longtime client expires, do you reread every word of the original contract? No? Let me tell you a story.  Read story

How Much Risk Can You Take?

There are two kinds of entrepreneurs. You need to know which kind you are.  Read story

The Name Game

Few things are less important to the success of a business than figuring out what to call it.  Read story

Marketing for Dummies

Because only dummies would waste their money on it.  Read story

The More, the Merrier

An industry isn't mature--and you can't be secure--until a lot of other people are doing what you do.  Read story

Dealing With Cost Hikes

Lots of people will tell you now is the best time to raise prices. Don't follow them!  Read story

How to Lose Customers

It's easy. Just convince them that they're getting a lousy deal.  Read story

Let the (Political) Games Begin

What do you do when the government wants to replace your business with a big swimming pool?  Read story

Firing Carlotta

If you have rules, you have to be prepared to stick with them-even when it's hard.  Read story

What's Your Business Really Worth?

Before you try to sell, make sure you know what buyers want.  Read story

Why the Union Can't Win

It's time for labor leaders to start thinking like business leaders.  Read story

Subcontracting Made Easy

If my friends at Local 361 had done the job, I never would have met this unusual crew of ironworkers.  Read story

Don't Sign Anything Yet

Beware of commitments that can doom your business from the outset.  Read story

Pennies From Heaven

Simple formula: You take care of your employees, they'll take care of your company.  Read story

Street Smarts: Just Say Yes

How a policy that sounds tough can turn into a lifeline for some.  Read story

Presumed Guilty

Let your lawyers stick to lawyering. The business decisions should remain in your hands.  Read story

Hidden Assets

When I realized my land was worth as much as my business, I really fell in love with real estate.  Read story

The Myths About Niches

First you find a good market niche. Then you get ready for it to change and keep changing.  Read story

Bring 'em On!

Bring 'em on! Our fearless columnist gives his readers a chance to disagree (but how could they?).  Read story

Everybody Sells

Your work force can become a secret weapon for closing sales.  Read story

You're Fired!

Tired of receiving poor service? Don't just sit there and whine about it. Do something!  Read story

Street Smarts: What's New?

Like Inc. , columnist Brodsky is celebrating his 25th year in business, and much has changed in that time--including how Brodsky thinks about his cho...  Read story

Learning From JetBlue

One day flying JetBlue, I found myself being served by David Neeleman, the airline's founder. When was the last time you met your customers and asked how you...  Read story

Problems, Problems

Problems, problems. Every business owner has them. The key question is this: Are you just stopping the bleeding, or are you dealing with the root causes?  Read story

The Thin Red Line

Sometimes, success--or failure--is just one decision away.  Read story

The Capacity Trap II

Sometimes it's better to let your unused capacity stay unused.  Read story

Ya Gotta Love it

Pure, heartfelt enthusiasm can take you a long way in business--just ask Bobby and Helene Stone about the $2.6 million business they run out of their basement.  Read story

The Answer Man

What do you do when an employee starts a competing business? Nothing, says the Answer Man.  Read story

The Magic Number

Every business has a magic number. By employing his, our columnist didn't overstaff this year.  Read story

Your Money or Your Life

Before you develop a business plan, you need a life plan.  Read story

The King and I

A visit with a king provides some unexpected business lessons.  Read story

Learning From Mistakes

A failed start-up has taught me (at least) two important things.  Read story

The Sales Commission Dilemma

There's a better way to reward salespeople.  Read story

Viva La Revolución!

Cuba may have a new revolution -- an entrepreneurial one.  Read story

Yes, a Borrower Be, but ...

Manage your loan carefully or you may pay a terrible price.  Read story

The Path to the Top

Are you an agent of change, or will you be a victim of change?  Read story

Smoke and Mirrors

Where do you draw the line between perception and deception?  Read story

The Employee Mentality

Learning to accept that people have a life outside the business.  Read story

StreetSmarts: Peripheral Vision

Most entrepreneurs are compelled to beat the odds, to disprove the naysayers. They don't always succeed, but when they do, the experience is tremendously sat...  Read story

Peripheral Vision

Most entrepreneurs are compelled to beat the odds, to disprove the naysayers. They don't always succeed, but when they do, the experience is tremendously sat...  Read story