Patrick Kelly


The 5% Solution

The founder and CEO of PSS/World Medical Inc. explains how he keeps his company poised for future growth by maintaining a reserve sales force of 50 reps--5% ...  Read story

Forget Policy Manuals

A policy manual can hurt a company's entrepreneurial spirit and hinder fast growth, says the founder and CEO of PSS/World Medical. Here are some alternate wa...  Read story

Lose the Boss

The CEO of PSS/World Medical explains that by allowing employees to fire a nonperforming boss, you can eliminate problems before they reach the customer or t...  Read story

The Mystery of the Empty Truck

The founder of a billion-dollar company explains why you have to behave like a great company in order to become one.  Read story