Why I Love My Angriest Customers
Complaints are super helpful. Suggestions? Not so much. Read story

Phil Libin is the co-founder and CEO of Evernote, a Redwood City, California-based software company. In 2011, Evernote was Inc.'s Company of the Year. @PLibin
Complaints are super helpful. Suggestions? Not so much. Read story
For one thing, it's the answer to your micromanagement problem. Read story
What do you do when a customer says you should be "hunted down and beaten to death"? Evernote's CEO, Phil Libin, treats it as market research. Read story
People start businesses for any number of reasons, almost all of which are wrong. There is only one right reason, and you already know it. Read story
Sure, it's lonely at the top, but even business demi-gods need advisers. Evernote's CEO offers some (partly tongue-in-cheek) tips on where to find them. Read story
Six battle-tested tips on finding and keeping great people, including one tip you don't want to hear. Read story
Evernote CEO Phil Libin ponders his company's billion-dollar valuation. Read story
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