Rebecca Morgan


Securing Your Business

Though we wish we still lived in a world of unlocked doors and keys left in the ignition, a few instances early this year brought a reminder that those da...  Read story

The Timelessness of Deming

If ever you start thinking you've got hurdles to overcome, remember Japan. At the end of WWII, companies there were facing badly damaged infrastructure, l...  Read story

Does Discipline Squelch Flexibility and Creativity?

You always said things would be different when you were in charge. Now you are. As your business grows, new situations arise that require new decisions. E...  Read story

Getting the Laundry Out

We've been working on improving quality for a long, long time. In the last century we even decided that quality should be treated as a science and created...  Read story