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Reported by Paul B. Brown


Motivation;

Incentive programs can be powerful productivity tools, but you won't get the most out of them if you're not careful about how they're designed. For one t...  Read story

Management;

Whenever you go outside to hire a top manager, you run the risk of bringing in someone who doesn't really understand or appreciate your business or your v...  Read story

Selling;

It's great to use your salespeople as sounding boards, but make sure that you're not making promises about future products before you're ready to deliver....  Read story

Managing People;

First impressions last, which is why it pays to think about how new employees are introduced to your company. The way new hires are handled during their ...  Read story

Using Technology;

We've all heard about computerphobia. More than one company has seen its expensive new high-tech machinery gather dust in a corner because employees can'...  Read story

Quote Of The Month;

"Overthinking has destroyed more creativity than it has ever solved problems. We believe that to approach our tasks with grim determination is to destroy ...  Read story

Hiring;

Are you too often disappointed with how your hires work out? Maybe the problem is that you don't invest enough time in choosing them. While most chief e...  Read story

Customer Service;

In this apparently straightforward pay-with-plastic age, most companies spend little time thinking about how they charge their customers' credit-card acco...  Read story

Employee Relations;

If you're like a lot of executives who travel more than they care to, you probably collect more unsought perks than you could ever hope -- or want -- to c...  Read story