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Reported by Teri Lammers


Managing People;

By Reported by Teri Lammers |  Dec 1, 1987

There's only one way to show appreciation for the extraordinary efforts of employees: do something extraordinary in return. Joseph and Laurie Cherry do j...  Read story

Operations;

By Reported by Teri Lammers |  Dec 1, 1987

At most companies, emergency orders and rush jobs are treated more or less as the stepchildren of the business -- work you squeeze in to accommodate a cus...  Read story

Hiring;

By Reported by Teri Lammers |  Dec 1, 1987

Judging a job candidate's character is the hardest part of the hiring process. Bernard M. Gordon has a technique that he's found helpful in evaluating ap...  Read story

Customer Relations;

By Reported by Teri Lammers |  Dec 1, 1987

It's fine for your salespeople to develop close relationships with customers, but make sure you don't lose touch. Jim Soltesz learned that lesson the har...  Read story

Training;

By Reported by Teri Lammers |  Dec 1, 1987

In order to operate with minimum bureaucracy, you need managers who have the ability to function on their own. For that reason, Wilfred Olschewski holds ...  Read story

Collections;

By Reported by Teri Lammers |  Dec 1, 1987

Sometimes you're better off asking customers when they want to pay their bills, instead of assuming that they will all pay net 30 days. Burjon Steel Serv...  Read story

Banking;

By Reported by Teri Lammers |  Dec 1, 1987

If your company is growing, you should be preparing right now for the the possibility that you'll have to change banks. Most companies don't prepare -- a...  Read story

Selling;

By Reported by Teri Lammers |  Dec 1, 1987

One way to beat out your competitors is to look for new business in places they haven't thought of. That's an approach Sheldon Goldner has honed to a fin...  Read story

Quote Of The Month;

By Reported by Teri Lammers |  Dec 1, 1987

"I guess my religious beliefs did have one important impact on my approach to business -- in terms of the ethics and principles I live by. I've always had...  Read story