The basic act of writing seems simple to most: Put pen to paper or fingertips to keyboard. What foils many would-be authors? The defining elements of cont... Read story
Common understanding decrees that hearing and listening are two different activities. Hearing requires only functioning ears, while listening requires com... Read story
Situation: A passive-aggressive is driving you crazy. You find yourself at the mercy of a passive-aggressive (P-A) coworker who is... Read story
Watch your language. You may use metaphors to offer something your audience can relate to -- a common thought or feeling. But many... Read story
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