Hot Tip: Employee Stress
Looking to reduce employee stress--and encourage honesty? At Text 100, an $18-million international public relations agency, employees get two "duvet days... Read story
Stephanie L. Gruner
The Team-Building Peer Review
A close-up look at a peer-review form that can help staff members learn to pull together and trust each other. Read story
A Relaxed Workforce
Why is a Mississippi businessperson talking about transcendental meditation, and why are Seattle managers paying for back rubs for employees? They're test... Read story
Spies Like Us
An interview with Tom Stemberg, CEO and chairman of Staples, Inc. Stemberg describes the industry information he gathers by playing mystery shopper at his co... Read story
I Never Know How to Start a Cold Call. Any Advice?
An art consultant shares her strategy for making cold calls. Read story
Help! My Business's Schedule Is Ruining My Personal Life!
Let's face it: a small business owner's work schedule can be taxing--and, worse yet, unpredictable. Have you tried giving yourself "comp time"? Admittedly... Read story
Hot Tip: Hiring Advisers
Justin Fallon, founder of 1-800-SOLD-OUT, in Darien, Conn., presents one-page "job descriptions" to prospective lawyers, accountants and marketing compani... Read story
How Can I Get Employees to Buy Into Our Strategy?
Jennifer Lawton, CEO of Net Daemons Associates Inc., which has headquarters in Woburn, Mass., circulates her annual business plan to all of her 58 employe... Read story
Benchmark: One Big Happy Family
We asked 1997 Inc. 500 conference attendees about their priorities and people management skills. The vast majority felt they treated employees fa... Read story
The Most-Admired Entrepreneurs
Attendees of this year's Inc. 500 Conference were asked to list the three active entrepreneurs whom they most admire. Not surprisingly, fellow
We Want Brainstorming Sessions with Pizzazz...
To liven up idea-generating meetings, DEI Inc., a Cincinnati-area architectural and construction company, runs special events during the sessions. At one ... Read story
I'd Like to Speed Up Collection. Any Ideas?
"Clarity makes all the difference," says cofounder John Orcutt of VKOS Imaging Services. Sick of late-paying customers, the collection staff at the $1 mil... Read story
In Practice: Boardroom Confessions
Ever wondered what goes on behind boardroom doors? Below, CEOS share the secrets of the care--and feeding--of boards: What if my board memb... Read story
How Can We Stand Out at a Big Trade Show?
Ken Hawk, CEO of $5 million 1-800-Batteries, in San Jose, Calif., did it by targeting customers off the trade show floor. Unable to wrangle a booth ... Read story
Hot Tip: Soliciting Employee Feedback
When department heads at Harborside Graphics Sportswear, in Belfast, Maine, tried to get honest feedback from team leaders at monthly meetings, the result... Read story
Feedback from Everybody
An up-close look at a firm's use of 360-degree reviews in order to see if it's a silly fad or a smart management tool. Read story
How Can I Develop Better Relationships with Suppliers?
Can you find a role model? When Cagwin & Dorward Landscape Contractors, in Novato, Calif., won a contract with Hewlett-Packard, the landscape compan... Read story
Motivating Temps
Here's why it's a good idea to treat temps the same way you treat the rest of your employee base. Read story
Reward Good Customers
A cataloger explains how she rewards customers with a gift when they exceed a certain dollar amount in a single order. Read story
The In-House Lottery
Training with a twist--an in-house quiz enters employees with correct answers into a prize lottery. Read story
Finding Young Talent
A quick look at how a partner in a law firm is finding new talent from the top law schools. Read story
Get a New Perspective
R D for new goods and services is too important to be left to the same folks. Here's why. Read story
Noteworthy
A short piece detailing how a businesswoman was able to get no-cost math training for her employees. Read story
Benchmark: International on the Internet
Some data suggesting how small businesses are using the Internet. Read story
Make Training Pay
Here's a tip on ensuring employees attend safety training presentations. Read story
Bid to Win
Some hints on how to bid jobs successfully. Read story
Job Interviews en Masse
A quick look at one company's unique appraoch to streamlining its interviewing process. Read story
The Temporary Executive
A business owner explains how he used a part-time seasoned CFO before hiring him full-time Read story
News Flash
A brief overview of the SBA's Service Corps of Retired Executives program. Read story
CEO Sound-off
Several entrepreneurs tell Inc. what they think about today's labor force. Read story
Conversations with Angels
Several private investors reveal what it takes to win their money. Read story
Newsletters: Spicing It Up
The publisher of newsletters lists some dos and don'ts for those interested in producing a newletter of their own. Read story
Resource: Mini Mailers
An electronics manufacturer explains how his company is using postcards to cut his company's mass-mailing budget. Read story
Legal Brief: Cybermarketing
An advertising legal expert offers some tips on how to avoid trouble when advertising in cyberspace. Read story
Marketing: Let Your Packaging Do the Talking
A look at how packaging can offer a wide variety of ways to communicate with your customers. Read story
Marketing: Capitalizing on Customer Data
A store owner tells of how she has been gathering client information for years, and how she uses the data. Read story
Customer Service: The Staff-Written Job-Order Form
A quick look at how a printing company turned to its employees to solve problems they had with a job-order form. Read story
Sales Presentation: Questioning New Technology
A salesperson tells how she produced her company's first CD-ROM to distribute to customers, and offers some tips. Read story
Distribution: Pursuing the Electronic Channel
A vineyard owner explains why he is doing business on the Internet. Read story
Brand Marketing: The Dos and Don'ts of Naming
A marketing expert explains why the name of your company is so critical in making a good first impression. Read story
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