Tom Richman


Out of Control (at Last)

A perilous vacation teaches the healthy difference between control and influence.  Read story

The Exit Strategy: Cashing Out and Other Premeditated Escapes

It was probably Jehovah who conceived the first one, and then some time later he charged Moseswith its execution. Churchill had one at Dunkirk. Westmorela...  Read story

The Culture Wars

When it comes to corporate culture, Allan Kennedy wrote the book. An interview with the co-author of the widely misunderstood "Corporate Cultures: The Rites ...  Read story

The Eight Books to Read Before You Start Your Business

A look at eight books that won't give cut-and-dry answers about how to start a business, but will pose questions that aspiring entrepreneurs should ask thems...  Read story

Creators of the New Economy

A look at why, in the new economy, amateur entrepreneurship is over, and how the professionals are now in control.  Read story

Public Policy: What Does Business Really Want from Government?

This article explains how government must reinvent economic and regulatory policies to match today's marketplace.  Read story

Funding RD Royalties

A company funds its research and development projects with money earned from royalties on its products.  Read story

Two-Tiered Telesales Tactics

A two-tiered sales approach uses two prospectors and a closer to increase sales.  Read story

Split-Identity Branding

Expanding nationally by putting other companies' logos on your product.  Read story

How to Develop Products

Available resource on making the decision to market a new product.  Read story

International Sponsors

Finding international sponsors for American products.  Read story

No Salesman Will Call

Company replaces its salesperson with a full-time employee stationed at the client's business.  Read story

A Seminar of One

Public speaking engagements as a sales marketing tool.  Read story

Export: One Call Answers All

Source of information on foreign exporting.  Read story

Reps or Sales Force?

Making the decision to build a sales force or to sell through independent reps.  Read story

Constant Reminders

Why company imprinted post-it-notes serve as an effective advertising device.  Read story

How to Keep the Ideas Flowing

Encouraging new ideas on innovation.  Read story

Selling by Voice Mail

Source of information on using the telephone more effectively advice on using voice mail.  Read story

Using Memberships to Build a Brand

Inexpensively differentiating your firm by appearing to be an exclusive club requiring membership.  Read story

How to Build a Marketing Plan

Guide to building a marketing plan.  Read story

Product Sampling

Inexpensively promoting your product by holding product demonstrations.  Read story

Send In the Clowns

Creatively presenting products to distributors to increase sales.  Read story

Selling to Gray Americans

Advice on selling to the over-50 population.  Read story

Call a Neighbor

Using volunteer customers to demonstrate their purchased product to other potential buyers.  Read story

Selling Your Customer's Customer

Preselling products at both levels of the distribution chain, retail and wholesale.  Read story

Do-It-Yourself Survey Software

Customer survey software allows companies to tabulate results measure customer response.  Read story

Get in the Door One Step at a Time

Asking for a little bit of the business as an alternative sales strategy.  Read story

Training on the Train

An innovative company uses train traveling time to host journalists and potential customers.  Read story

A Good Name Is Hard to Find

Finding potential sales prospects in similar industry trade journals.  Read story

Commissions That Smooth Out Sales

Revising sales commission structures to smooth out sales and production loads.  Read story

Training Customers to Buy

Customer-training seminars as a cost effective marketing method.  Read story

Getting the Most Out of the Phone

Creative ways to use the telephone for sales and marketing.  Read story

Learning and Meeting the Client's Preferences

Satisfying customers by asking them about their priorities and expectations.  Read story

An In-House Sales School

Thorough sales training sessions to reduce turnover and increase productivity.  Read story

Lower Your Rent

Taking advantage of lower rents during a recession.  Read story

Reaching Influential Buyers

Seeding the market by getting products into the hands of key people who influence potential buyers.  Read story

The Best of Intentions

Profile of a company that successfully executed a strategic plan to use technology to provide friendlier service.  Read story

Winning Teams

A phantom-equity plan that motivates managers to strive for short- and long-term profits.  Read story

Reorganizing for Growth

Changing the corporate structure when rapid growth becomes unmanageable.  Read story

The Lessons of Bankruptcy

Interviews with four entrepreneurs, focusing on their bankruptcy experiences.  Read story