Want to Improve Your Business? Talk to Your Vendors
I find some of the best new ideas come from the companies I already work with. Read story

When she was 11, Vanessa Merit Nornberg had the most notorious collection of chandelier earrings in the 5th grade. In 2004, Vanessa opened Metal Mafia, a wholesale body and costume jewelry company that sells to more than 5,000 specialty shops and retail chains in 23 countries. Metal Mafia was an Inc. 500 company in 2009. Fluent in Spanish and French (as well as English), Vanessa has also worked abroad in communications and business development in the video game and jewelry industries. @vanessanornberg
I find some of the best new ideas come from the companies I already work with. Read story
Sales expectations should be beyond an employee's comfort zone, but not so high that they're unattainable. Here's how to find the right balance. Read story
Trade shows can either be a sinkhole for your money, or a great way to uncover new customers. Find out fast. Read story
No idea? Never thought to ask? You can prepare for and avoid a serious health catastrophe. Here's how. Read story
Yahoo CEO Marissa Mayer has a reputation for being late. You really don't want to be like her. Read story
If you're managing a growing business, a few numbers and financial processes matter more than any others. Read story
Your customers care a lot about factors other than cost. Here's how quality, experience, and consistency can work for you. Read story
Vanessa Nornberg, owner of Metal Mafia, talks about why your sales team matters. Watch video
Vanessa Nornberg, owner of Metal Mafia, talks about how she screens candidates. Watch video
Vanessa Nornberg, owner of Metal Mafia, talks about how to find great sales talent. Watch video
Vanessa Nornberg, owner of Metal Mafia, talks about how she trains her sales staff immediately after they take the job. Watch video
When it comes to sourcing the right interview candidates, I've never been keen to use recruiters. But I recently changed my mind. Read story
Vanessa Nornberg, owner of Metal Mafia, explains the three redflags you should look for--all happen in the first moments of meeting a candidate. Watch video
Inc. Live: The Metal Mafia founder explains how you can ramp up your recruiting and interviewing process to get the best possible sales team. Read story
If you want to take your business further this year, here's what you need to focus on. Read story
If you want to grow your business, nothing is more essential than a big dose of curiosity. Read story
I don't throw an opulent holiday party, but I go out of my way to let my employees know how much I appreciate their work. Read story
If I'm willing to learn from my staffers, they're more willing to learn from me. Here's how. Read story
One owner confides how she improved her management when she had to troubleshoot a botched customer order. Read story
As a business owner, I have the duty and responsibility to use every technique to get my business where it needs to be. You do, too. Read story
As the election approaches, it's apparent that government officials--Republicans and Democrats alike--need to take their cues from small businesses owners. Read story
Take your business further than your budget. Think imaginatively to market your business online. Read story
You must demand the highest level of knowledge from your salespeople--and train them to make that happen. Read story
Taking legal action is costly and time-consuming. Here's how to weigh whether you (really) need to. Read story
Nothing frustrates me more than chasing after some elusive moment when my business will run smoothly. So I don't. Read story
A month ago, I paid to take my staff on a team-building scavenger hunt. Here's why it was definitely worth it. Read story
Here's how to make networking work for you--and your business. Read story
Want to trust your employees to do the job right? Train them like you would teach them to drive. Read story
You know you don't want to choke your staff with micromanagement minutiae. Here's how to hold yourself back and get the best out of your employees. Read story
Sales is a journey. If the customer does not understand where you are headed and why she should come along, she won't. Read story
Want to grow your business? Map out as clear-cut a strategy for employee exits as employee hires. Here's how. Read story
Learn from customers, competitors, and those in completely unrelated fields. Read story
Reward your staffers in ways they'll find meaningful, and you'll convey that keeping them motivated is important to you. Read story
Independent sales reps may seem cost-effective, but when it comes to longterm business strategy, they are too risky for these three important reasons. Read story
Spend time up front to nail the right hires, and build a strong, cohesive team. Read story
Little things often make a customer interaction a success or failure. Read story
Increased regulation of bank lending still needs to allow for measured risks that permit sound small businesses to receive funding needed to thrive. Read story
Here's how to convert one-time buyers into repeat customers--and loyal advocates. Read story
Are you on the path to domination? Here are the key business traits you should routinely measure and assess to find out. Read story
Don't think of sales as a special, natural-born talent, and other misconceptions that are getting in your way. Read story
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