IN THE TRENCHES  

Vanessa Merit Nornberg


Your Story Is Your Marketing Strategy

Even small businesses can create powerful, meaningful, sincere branding messages.  Read story

Help Your Employees Be Strategic Thinkers

Ongoing education is a core part of every great business. The investment is small, but the return can be a game changer.  Read story

Small Size Is Your Biggest Advantage: 4 Ways

No need to pretend you're a large company. Your small size can help you beat the competition.  Read story

3 Ways to Create a Powerful Organic Growth Machine

Put your customers in control and you'll grow your business faster and more efficiently than ever before. Here's how.  Read story

Great Product? That's Just the Start

Boost customer loyalty, create marketing opportunities, and shorten the sales cycle--without spending much doing it. Here's how.  Read story

Don't Discount: Here's Why

Emphasize the virtues of your product or service, rather than the price. It will keep your competitors at bay, and your customers close.  Read story

Get the Most Out of Sales: 3 Smart Ways

Sales is not about you or your pitch. It's about listening and responding to what your customer is asking for. Here's how.  Read story

3 Ways to Grow Your Business on a Budget

You don't have to spend a lot to spread the word about your company. You just have to get creative.  Read story

Health Care Debate: What Really Matters

I don't believe business owners should be responsible for health care in the first place. But since we are, we can make an impact on policy in the way we use...  Read story

Problem-Solving: What Your Style Says About You

Which problem-solving technique do you use? Here's four examples--as well as what each conveys about you and your company (for better or worse).  Read story

Why Mindshare Matters More Than Market Share

The best gauge of a company's longterm health? Mindshare. Here's what I mean, and three ways I earn it.  Read story

We're a Women-Owned Business. So What?

I've had the application to be certified as a women-owned business on my desk for six years. Here's why I just can't mail it in.  Read story

New-Hire Training: 5 Foolproof Steps

Here's how I make sure my employees are ready to help our customers.  Read story

Fearlessly Take Risks to Grow Your Firm

Go ahead. Don't look back. Enlist a rookie employee to solve procedural problems, or launch an audacious product line.  Read story

Your Next Hire? The Girl with the Dragon Tattoo

Bold, creative, decisive: The film's heroine Lisbeth Salander, played by Oscar-nominated Rooney Mara, is exactly the type of employee your company needs.  Read story

Business Partners: 3 Essential Ingredients

One individual (or four) may embody these characteristics. In one way or another, you need these three traits to make your business thrive.  Read story

5 Tech Rules Entrepreneurs Should Live By

How you use technology not only reflects on you personally, but also on your company and its reputation.  Read story

Why It's Hard To Fill Sales Jobs

The best and brightest stigmatize sales jobs. But they're fundamental to the success or failure of small business.  Read story

Get Ready for Chinese New Year

Do business in China? Here's what you need to know to plan ahead, avoid delays, and prevent other unanticipated holiday hiccups.  Read story

Don't Hold Your Company Hostage

It's crucial that the fate of your business does not rest in the hands of one person--not even yours.  Read story

Want To Change Tomorrow's Workforce? Here's How

Entrepreneurship training is what teaches essential workforce skills, and enables class mobility.  Read story

When to Spend & When to Save

These 3 questions will help you make sure you're managing your money well.  Read story

The Worst Thing to Give a Customer Service Rep: A Script

If you give a rep latitude to proactively problem solve, he'll work more efficiently, preserve customer satisfaction, and save you money. Here's why.  Read story

How Trial and Error Leads to Innovation

An open-minded response to an employee's shifting schedule needs positively impacts business--and morale.  Read story

How to Make a Trade Show Profitable

If you’re going to spend thousands of dollars for a trade show booth, get your money’s worth.  Read story

What Do Founders Do All Day?

Do other owners kill cockroaches, or remind employees to label their lunches? Here's a look at a typical Wednesday-in-the-life.  Read story

Why I Love When Customers Complain

How an open-minded approach to negative feedback boosts earnings--and morale.  Read story

"I'll Be in Your Area November 3..."

Jewelry wholesale founder Vanessa Merit Nornberg has no patience for unprepared salespeople who waste her time--and theirs. Don't make the same mistake as Gina.  Read story

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