They Know Best
Company's customer suggestion contest yields up to 2,000 ideas a year, 10% of which lead to new products or services. Read story
Vera B. Gibbons
Hot Line to the Top
A company set up a 24-hour hot line to record customers' messages, which the president responds to within 24 hours. Read story
The Faxable International Sales-Rep Application
A fax form for hiring international sales representatives. Read story
The Scoop on `Info Brokers'
A list of information brokers and low-cost alternatives to large market research houses. Read story
Gifts for the 'Ultimate Salesperson'
Suggestions from CEOs and sales managers on rewards and gifts for salespeople. Read story
Inc. Goes Superstore Shopping-Again
Price comparisons of thirteen office supply discounters. Read story
