William R. Pape


Unification Theory

Jim Carlson, CEO of Hospitality Solutions International during its acquisition, identifies seven practices that enable HSI to manage its far-flung employees ...  Read story

Size Matters

Can AgInfoLink, a vendor of livestock-tracking systems, succeed as a virtual operation? Here are seven helpful tips for anyone considering a virtual start-up.  Read story

Little Giant

Web design firm USWeb/CKS grew at an astonishing rate by gobbling up existing businesses. Now it's using technology to keep its far-flung components all work...  Read story

The Fewer the Merrier

Michael Conley, CEO and founder of GeneraLife Insurance Co., cut fixed costs by operating chiefly on the Web. Here's why the insurance industry works so well...  Read story

Chairman of the Keyboard

The cofounder of VeriFone explains why a virtual company calls for a different concept of management. He describes why his company went virtual and the impor...  Read story

At What Cost Health? Low Cost, as it Turns Out

Creating an environmentally healthy company is a good investment.  Read story

Healthy, Wealthy, and Wise

Office buildings can harbor pollutants that make employees sick and decrease their productivity. The cofounder of Verifone Inc. describes how his company bui...  Read story

Relative Merits

The cofounder of VeriFone Inc. explains what it means to be a "family-friendly company" and why he encourages employees to use company resources to keep in t...  Read story

Hiring Blind

The cofounder of VeriFone Inc. tells how to manage a virtual hiring committee. Pape and four virtual employees interviewed a key executive without ever meeti...  Read story

A Meeting of Minds

How to run a virtual meeting that will treat all participants as if they were in the same room.  Read story

Group Insurance

A former CIO explains how virtual teams can quickly gather information for even your most far-flung staffers.  Read story

Putting Customers on the Line

A former CIO gives some tips on how to ensure you are using your automated customer service correctly.  Read story

Hire Power

An expert on running a virtual company explains what to look for in virtual staffing.  Read story

Remote Control

A former CIO explains how to start enjoying the benefits of operating virtually.  Read story

Divide and Conquer

A past CIO explains why small companies need to decentralize, and how to do it.  Read story

Zeroing In on Data

A past CIO offers a guide to getting the right information in the most efficient way.  Read story

Becoming a Virtual Company

A CIO tells you the key ingredients you'll need to make your company a truly "wired" business.  Read story

Virtual Manager: Beyond Data

A CIO explains how he has transformed his company's data into a powerful information tool.  Read story

Far Out

A senioir VP and CIO explains how remote outposts can allow for good living and good business.  Read story

Beyond E-mail

A senioir vp and CIO discusses a range of messaging technologies that can run rings around e-mail.  Read story