Social Media Toolkit

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The Business Owner's Social Media Tool Kit

A look at how entrepreneurs can boost their business using blogs, social networking sites, multimedia, and online review sites.

 
Your guide to: Blogging, Social Networking, Multimedia Tools, Online Reviews and Opinions
Blogging
Your 10-Step Guide to Blogging Your 10-Step Guide to Blogging

Inc.com blogger Maisha Walker lays out a 10-step guide to starting, writing, marketing and monetizing your company blog.

8 Steps to Starting a Blog 8 Steps to Starting a Blog

So you want to blog? Inc. has boiled down eight easy steps to help you build a useful blog that will boost your business.

8 Steps to Starting a Blog 10 Must Have Blog Techniques 

Blog smarter, not harder. Maximize what your blog can do for you with these 10 simple yet important tools and techniques.

8 Types of People That Belong on Twitter 8 Types of People That Belong on Twitter

Twitter, like many marketing and social media tools, is basically a stage. How you present yourself on it depends on what talents you have and what you're trying to accomplish. When the curtain drops, which one of these 8 Twitter types will you be?

Banish Blog Spam How to Banish Blog Spam

It's great when your company blog gets noticed -- but not so great when the acclaim makes it a spam magnet. By taking a few simple steps, companies can stop spam from clogging the comments section of their blog.

 

Social Networking
How to Use Social Networking Sites to Drive Business How to Use Social Networking Sites to Drive Business

Advice for small businesses on using social networking sites like Facebook and LinkedIn, and how to integrate these tools into the marketing and recruiting efforts of your small business.

8 Types of People That Belong on Twitter How to Advertise on Facebook

Many business owners are among the 100 million unique visitors flocking to Facebook to promote their companies and create customer communities. Here's four tips for advertising on social networks.

6 Social Networking Faux Pas 6 Social Networking Faux Pas

If you're using Twitter, Facebook, or LinkedIn for business, the last thing you want is to alienate potential customers before they even know you. So lay off the auto responder and follow these other tips.

Multimedia Tools
How to Use Multimedia for Business Marketing How to Use Multimedia for Business Marketing

Your guide to using photo sharing, video, podcasts, mobile marketing, and other types of multimedia to broaden your company's reach and introduce new marketing techniques.

Marketing Your Business on YouTube Marketing Your Business on YouTube

Uploading a commercial won't fly on YouTube. You have to be subtle, but if you are creative and not too heavy handed and not so obviously schilling your product, you might be able to score lots of free marketing online.

6 Services to Help You With Mobile Marketing 6 Services to Help You With Mobile Marketing

Want to send coupons to customs' cell phones? These six services can help.

Online Reviews and Opinions
How to Take Advantage of Online Review and Answer Sites How to Take Advantage of Online Review and Answer Sites

A look at using customer forums and review sites such as Yelp to generate sales, tips on responding to negative feedback, plus how and why to make it simple for customers to review you.

6 Services to Help You With Mobile Marketing Take a Deep Breath

Got a bad review? First, take a deep breath. Now, read this article on how to handle online criticism -- on Yelp and elsewhere.

6 Tips to Managing Customer Complaints on Yelp 7 Secrets to Getting Positive Online Reviews

What can you do legitimately to obtain positive online reviews? Consider some approaches suggested by those who've been there.



Recent Social Media Articles

5 Easy Steps to Get Started on LinkedIn

If your customers are other businesses or have specific industry interests, you might want to give LinkedIn a second look.  Read more


New Rules for SEO Success in 2013

Measuring SEO success by your ranking position for your favorite keywords means falling behind the curve.  Read more


6 Email Marketing Myths

Everyone knows you shouldn't send the same email twice, right? Wrong.  Read more


Seth Godin: Why Small Businesses Fail

The famous marketing expert explains how small businesses can hone their market efforts.  Read more


Amazon Deletes Negative Reviews & Gets Away With It...But Can You?

Reviews and ratings can build you up--or take you down. Tips to harness them successfully.  Read more


Use Facebook, LinkedIn, and Twitter to Find (and Vet) New Hires

On social networks, you can learn what prospective candidates are like long before you meet them, says Dave Kerpen, co-founder of Likeable Media.  Watch video


How Smart Companies Use PR to Get the Word Out

What you need to know to market your new business idea, without spending much (or at all).  Read more


Easy Ways to Polish Your Online Reputation

Chances are, people are searching your name online. Will you like what they find?  Read more


'We Had No Idea What the Numbers Would Look Like'

To get customers to come back, Wayfair co-founder Niraj Shah had to reorganize his 200 home goods websites.  Watch video


Posting on Facebook? First Figure Out Why.

Too many companies waste their time on social media. Ten objectives you should consider before you Tweet or post an update.  Read more