CRM for Small Business
Does an investment in customer relationship management software make sense for small businesses? Read more
Business Software
Recent Business Software Articles
Choosing a Content-Management System
A CMS can be the backbone for your online presence, helping your company store, organize, and share content via the Web. Read more
Chuck Your Software
Hosting all your applications in-house (e-mail, accounting software, etc.) can get clunky. Web-hosted services may be the answer. Read more
Alphabet Soup: What is CRM?
Customer relationship management programs, some enhanced by software, allow your company to present a consistent face to customers. Read more
New Tools in the Fight Against Spam and E-mail Fraud
A weekly look at the latest products and services designed to help your business. Read more
Inc. 500 Interview: Duck Creek
Web applications help businesses provide services for clients from the company website. Read more
Inc. 500 Interview: NetSuite
Chief executive Zach Nelson explains how technology can be used to harness a business's myriad data. Read more
The Problems with Using Pirated Software
Using pirated software in your business could subject you to lawsuits, attorneys’ fees and leave your operating systems without patches or technical Read more
Data Lockdown
Keeping your computer network safe. Read more
Bootstrapping 101: Use Cheap Web Tools
Using open-source tools that are free on the Internet, Jason Fried and his partners began to devise applications for internal use--and soon sold them on thei... Read more
Healthy Business Practices 
Guille Cruze, CEO of The Whitestone Group, discusses the cost of providing health care to employees, and the strategies he has utilized to get them down. Watch video
Taking Linux for a Spin
Tech geeks have long praised open-source software. Now's the time to see what the fuss is about. Read more
Use IT to Get a Better Look at Your Data
The ability to look at key metrics in real-time - and customize them on the fly -- can make a big difference in any situation. Read more
What To Ask For In An On-Demand Software Contract
Reliability Systems have a way of crashing, so make sure vendors offer backup plans and 24-7 customer service. Ask them to ... Read more
Service, Not Servers
When your computer servers go down, so does your business. So why not toss your servers and keep your applications on the Web instead? Read more
One Internet, Indivisible
The single, unified Internet we've grown accustomed to is fragmenting. Read more
Inc.com Blog Nominated for Webby Awards
The site's Fresh Inc. staff blog was selected as a finalist in the Best Business Blog and People's Voice categories. Read more
Open All Night
Open All Night It's 2 a.m. and a hot prospect wants what you have to sell. Where are you? In bed, hopefully'¦but you could still be serving you... Read more
What's Next: Upgrade Madness
Software makers offer new, allegedly better, versions all the time. Is it always smart to buy? Read more
Mining for Gold
Mining for Gold It's 2 a.m. and a hot prospect wants what you have to sell. Where are you? In bed, hopefully'¦but you could still be serving yo... Read more
What's Next: Meet Your New Executives
They're every bit as clever as your old ones. The difference? They may not be human. Read more
Memo to Myself
They lead small businesses, but have big goals. Read more
With Few Options, Rural Businesses Forced to Find Their Own Internet Access
Often ignored by major providers, rural small businesses and community groups are now installing their own networks to stay competitive. Read more
What's Next: Meet Your New Executives
They're every bit as clever as your old ones. The difference? They may not be human. Read more
May I Help You?
New live-chat software helps Web merchants convert browsers into buyers. Read more
Decoding RSS
Besides culling information, RSS allows businesses to broadcast it. Here's how. Read more
Pulling in Profits
New RSS software makes it easier to gather intelligence on clients and competitors. Read more
Don't Get Hooked
Everyone's seen the subject lines in his or her inbox: "Chase Customer Service" or "EBay account suspension." The subject lines are meant to prompt you to... Read more
The Secrets of E-mail Stash
What you need to keep versus what you'd better toss. Read more
The Government's Take on E-mail
Regulators have (surprise) thought up lots of rules governing e-mail. It's your job to figure out which ones cover you. Read more
5 Things You Didn't Know About E-mail
Informative tidbits that might change how you think about e-email. Read more
Is Instant Messaging an Instant Menace?
IM, e-mail's little brother, isn't just for teenagers anymore. But it's not completely housebroken. Read more
The Complete Guide to E-mail
E-mail is--well, yes, it's your excuse for carrying a BlackBerry. But it's also the essential business tool. A complete guide to keeping your system... Read more
The Rules You Make about E-mail
The most important part of an e-mail system isn't the software. It's the rules you make about using it. Read more
