Marc Lore and Vinit Bharara lure moms to their websites to buy diapers, soaps, and other essentials. Quick delivery, simple experience, and good customer service gets them to return. When Amazon acquired the sites in 2010 for $540 million, they were earning $300 million in revenue.
Jay Lapeyre, president of global manufacturing company Laitram LLC, shares why his company's history of innovation (it was the first ever automate shrimp peeling via machinery) gives it an edge against a growing number of overseas copycats.
Cheezburger Network CEO Ben Huh oversees 60 humor websites like the I Can Has Cheezburger cat blog. Forget viral hits. He says user loyalty--his network gets more than 24 million visitors each month--has less to do with funny cats, and more to do with data, consistency, and supply chains.
As the co-founder of a Brooklyn gourmet food and wine shop, Jason Richelson knows first-hand the shortcomings of cash register software. So in August 2008 he invented a new one, ShopKeep Register, that runs on the iPad. He now has nearly 1,000 customers and last month raised $2.2 million in financing.
'wichcraft co-founders Sisha Ortuzar and Jeffrey Zurofsky talk about how they source artisanal ingredients and replicate a high-quality meal experience across 14 locations in New York, Las Vegas, and San Francisco.