Norm Brodsky

"Street Smarts" columnist and senior contributing editor Norm Brodsky is a veteran entrepreneur who has founded and grown six businesses. In 2008 he sold CitiStorage, a document-archive business based in Brooklyn, New York, for $110 million. Along with Bo Burlingham, Norm has chronicled his entrepreneurial journey in his column in Inc. and in the book The Knack: How Street-Smart Entrepreneurs Learn to Handle Whatever Comes Up.


Recent Street Smarts Articles

Get Lost

Taking more vacations increased the value of my company. How cool is that?  Read more


Norm Brodsky, Recession All-Star

Inc. columnist Norm Brodsky just sold three businesses. Two of them were started just as the economy slipped into recession, in 1990 and 2000. ...  Read more


The Offer: Part 11

I'll be over here if anyone needs me.  Read more


The Offer: Part 10

In which our columnist finally finds the pot at the end of the rainbow.  Read more


The Long Road to Nirvana

Part One Norm discovers that getting a substantial offer for your business can actually be a little scary. Part T...  Read more


The Simon Cowell of Sales

Few things are more fun--and productive--than critiquing someone else's sales performance.  Read more


"You Do What?"

"I import dirt," he said. And if he can keep his focus, it just might work.  Read more


Follow the Numbers

It's the best way to spot problems before they become life-threatening.  Read more


Do You Really Know Your Problems?

Entrepreneurs have a tendency to see what they want to see.  Read more


What Are You, a Bank?

You probably lend your customers more money than you realize. Have you checked lately?  Read more


Proof That Good Entrepreneurs Can Make Bad Investors

Or how I figured out how to handle my own money.  Read more


Free At Last

There's nothing like getting rid of those personal guarantees.  Read more


Taking On Starbucks

How independents can hold their ground.  Read more


The Offer, Part Nine

What I learned from my fiasco.  Read more


The Offer, Part Eight

You have got to be kidding me.  Read more


The Offer, Part Seven

I've just about had it. Are we going to make this deal happen, or not?  Read more


The Offer, Part Six

The paranoia moment. Are they stalling? Is this deal about to fall apart?  Read more


It's All About Trust

Confronted with the offer of a lifetime, our columnist concludes it's time to sell. Part 5 of a series .  Read more


Should Norm Sell? The Readers Have Spoken

By better than a five-to-one ratio, readers who wrote in think Norm should sell. Here's what some of them had to say:  Read more


The Offer, Part Four

We interrupt these negotiations while a bunch of outsiders critique my very existence.  Read more


The Offer, Part Three

I can sell my businesses for more money than I ever thought possible. But then who will I be?  Read more


The Offer, Part Two

After spending decades building his businesses, our columnist managed to negotiate the offer of a lifetime--by refusing to negotiate.  Read more


The Offer, Part One

You'd think he'd be celebrating, but our columnist has discovered that getting a great offer for your business can be a very scary proposition.  Read more


Are You Listening to Me?

You can if you want to--but you have to make your own decisions. Some advice on how to give, get, and take advice.  Read more


Keep Your Customers

It's hard to make the Inc. 500 if you're always churning clients.  Read more


What Your Employees Think of You

You think you know, but you don't. Here's how to find out.  Read more


Listen Up!

We all like to think we listen to our customers--but do we really hear them?  Read more


Sam and Me

Sometimes, even headstrong, go-it-alone entrepreneurs need a partner. I know.  Read more


What Are You Trying to Do?

When you are starting a business, it's amazing how easy it is to lose track of your real goal. Columnist Norm Brodsky explains  Read more


The One Thing You Can't Delegate

Defining--and enforcing--your company's culture may be your most important job.  Read more


Targeting Norm

Believe it or not, some Inc. readers have the unmitigated gall to challenge our columnist's thinking. But don't worry, Norm can take it.  Read more


The Most Important Resource

Time is more valuable than money--a lesson many business owners learn too late.  Read more


Be Prepared

When your contract with a longtime client expires, do you reread every word of the original contract? No? Let me tell you a story.  Read more


How Much Risk Can You Take?

There are two kinds of entrepreneurs. You need to know which kind you are.  Read more


The Name Game

Few things are less important to the success of a business than figuring out what to call it.  Read more


Marketing for Dummies

Because only dummies would waste their money on it.  Read more


The More, the Merrier

An industry isn't mature--and you can't be secure--until a lot of other people are doing what you do.  Read more


Dealing With Cost Hikes

Lots of people will tell you now is the best time to raise prices. Don't follow them!  Read more


How to Lose Customers

It's easy. Just convince them that they're getting a lousy deal.  Read more


Let the (Political) Games Begin

What do you do when the government wants to replace your business with a big swimming pool?  Read more