Berry Built and Design: It's A Matter of Trust
Located in Spokane, Washington, Berry Built and Design, Inc. is a team of professional designers and skilled craftsmen with more than 20 years of experience and what company president Matt Berry calls “a divine focus on kitchens and baths.” Relationship building is central to the family-owned and -operated company’s business philosophy, and custom content created in-house plays an important part in executing that strategy. To make sure customers and prospects have reliable, high-quality access to that content, and to ensure fast, secure sharing of large design files and photos, Berry Built and Design relies on Comcast Business Internet.
“We listen carefully to our clients, we work very hard, and we build trusted relationships,” Berry says. “Our goal is to provide a most enjoyable experience for our clients, and we do that through top-quality craftsmanship and professional customer service. Our intimate approach to design and planning, our products and materials, and our highly skilled people set us apart.”
Berry Built and Design’s complex design-build format allows clients the opportunity to work with the same few professionals throughout all phases of their projects. The company operates from its own retail showroom, where it is able to display many of the high-quality materials it uses in its home renovation projects. Its competitive difference is having an in-house team of skilled professionals under one roof, helping to make what is often an overwhelming process for clients much more manageable and providing greater control over quality, budget, and timelines.
A centerpiece of the company’s website (http://berrybd.com) is its “Our Work” page, which houses custom content highlighting some of Berry Built and Design’s most impressive projects. Matt Berry provides the copy for the project descriptions, and his wife and co-owner, Sara Berry, does all the photography.
Berry Built and Design also relies heavily on Comcast Business Internet to conduct research and to stay abreast of the latest innovations in its industry through continuing education and interaction with fellow members of the National Kitchen and Bath Association. For everything it provides to their business, the Berrys consider the service “crucial” to their success. “The speed, reliability and excellent customer service we get with Comcast Business Internet are vital to our market research, product knowledge, and client communication efforts,” he says. “It plays an important role in much of what we do and are trying to achieve. It’s a wonderful way to stay connected to the rest of the world, and it’s an economical alternative to traveling to trade shows.”
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