You can offer your customers a wide variety of value-added services to improve their shopping experience. You will want to evaluate each potential value-a... Read more
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The book that taught me more than any other about the nuts and bolts of major account selling was Neil Rackham's " Major Account Sales Strategy." While Ra... Read more
Tom Siebel, chairman and CEO of Siebel Systems, based in San Mateo, Calif., wants to make sure his customers are always on his employees' minds. So he
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